The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    IWS eligibility of Lenovo thinkpad Laptops?

    Discussion in 'Lenovo' started by vij96, Oct 29, 2009.

  1. vij96

    vij96 Notebook Geek

    Reputations:
    22
    Messages:
    84
    Likes Received:
    0
    Trophy Points:
    15
    In the thinkpad sticky forum I have read that laptop configured through lenovo or purchased through lenovo directly do not offer IWS. Is this true ?
    I have clicked on the link provided and entered the machine type to determine IWS eligibility i.e 2777(X301) or 7465(x200s) which is configurable at lenovo US website and they are IWS eligible. Am I missing something? Do I have to pay extra for IWS eligibility? If I purchase thinkpad in US will I get warranty support in India?
     
    vij96, Oct 29, 2009
    #1
  2. ZaZ

    ZaZ Super Model Super Moderator

    Reputations:
    4,982
    Messages:
    34,001
    Likes Received:
    1,415
    Trophy Points:
    581
    It's my understanding and if I'm misinformed anyone please feel free to correct me, that configure to order machines bought directly from Lenovo do not have IWS, nor can you add it at a later date. It either has it or it don't.

    It's an interesting question. The 7465 model in the tabook says it does not have IWS, though it comes up as though it does. My own R60 is listed as having IWS service, but it says it does not in the tabook. I never had to look because I've not taken my machine outside the country.

    Perhaps the look up is incorrect. That often happens with the warranty look up. I guess the best thing to do would be to call Lenovo and ask unless someone here can clear it up?
     
    ZaZ, Oct 29, 2009
    #2
  3. Kuzuryuusen

    Kuzuryuusen Notebook Enthusiast

    Reputations:
    1
    Messages:
    31
    Likes Received:
    0
    Trophy Points:
    15
    How can I know if my machine has IWS or not? :confused:
     
    Kuzuryuusen, Oct 29, 2009
    #3
  4. vij96

    vij96 Notebook Geek

    Reputations:
    22
    Messages:
    84
    Likes Received:
    0
    Trophy Points:
    15
    vij96, Oct 29, 2009
    #4
  5. Renee

    Renee Notebook Virtuoso

    Reputations:
    610
    Messages:
    2,645
    Likes Received:
    0
    Trophy Points:
    55
    What is IWS?

    Renee
     
    Renee, Oct 29, 2009
    #5
  6. vij96

    vij96 Notebook Geek

    Reputations:
    22
    Messages:
    84
    Likes Received:
    0
    Trophy Points:
    15
    International Warranty Service
     
    vij96, Oct 29, 2009
    #6
  7. Renee

    Renee Notebook Virtuoso

    Reputations:
    610
    Messages:
    2,645
    Likes Received:
    0
    Trophy Points:
    55
    Yeah, I finally figured that out.
    Renee
     
    Renee, Oct 29, 2009
    #7
  8. Luke1708

    Luke1708 Notebook Virtuoso NBR Reviewer

    Reputations:
    352
    Messages:
    3,799
    Likes Received:
    0
    Trophy Points:
    105
    so this means if i buy the laptop abroad and then it decides to break on me, i won't be able to get it repaired at the local retailer?
     
    Luke1708, Oct 29, 2009
    #8
  9. vij96

    vij96 Notebook Geek

    Reputations:
    22
    Messages:
    84
    Likes Received:
    0
    Trophy Points:
    15
    Yup, If your machine is not IWS eligible.

     
    vij96, Oct 30, 2009
    #9
  10. ColMaki

    ColMaki Notebook Consultant

    Reputations:
    8
    Messages:
    142
    Likes Received:
    1
    Trophy Points:
    31
    usually the notebooks sold via Lenovo are cheaper and offer various customizations. The notebook sold via the retailers are more expensive, but usually does offer IWS. You need to decide between price and global warranty.
     
    ColMaki, Oct 30, 2009
    #10
  11. skagen

    skagen Notebook Deity

    Reputations:
    278
    Messages:
    885
    Likes Received:
    0
    Trophy Points:
    30
    Not correct.

    Most of the T400 and T500 configure to order model numbers that I haev tested DO show up as eligible for IWS. In fact I think ALL of the Thinkpad line is covered by IWS because they are the business line. Dont expect the same on a 500 dollar U series though.

    There is a place on the Lenovo website that you can enter and check the config model number that shows up when you place your CTO order in the online shopping cart at Lenovo.com.
     
    skagen, Oct 30, 2009
    #11
  12. hibrad2005

    hibrad2005 Notebook Guru

    Reputations:
    13
    Messages:
    54
    Likes Received:
    0
    Trophy Points:
    15
    Sweet my T61p 6460-8WU qualifies for IWS! I had no idea, I guess one more reason to like lenovo, they haven't soured me yet, even if there are a few small things to gripe about.
     
    hibrad2005, Oct 30, 2009
    #12