IBM T43 Screen Rub? Is this normal? Prevention?

I have owned my new T-43 for maybe... three weeks now, and it is my first laptop ever.

I've noticed some horizonal and vertical marks on my screen that in all honesty appear to be coming from the keyboard when the unit is closed.

Is there a way to prevent this? But more importantly: is this a known issue that I can expect to only get worse? Is this covered under our typical warranty?

If this is not 100% commonplace, I would like to seek a replacement. Or are all units like this? For $2.5K you'd think they could atleast make sure there was adequate clearance between the screen and keyboard...

 

I haven't heard this posted a lot as a problem, but it isn't terribly uncommon in notebooks. Maybe some other T series owners can speak to this issue.

To resolve you can place a microfiber cloth on the keyboard when you close the lid.

Brian

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The screen does not touch the keyboard, no laptop has, if it would, it would not sell at all, can't you guess? I am carrying documents in the laptop all the time (around 5-10 pages) and it is closing like there is nothing there, if it would make a pressure, it would not click on the finger press.

 

I've seen it happen although not very often with IBM's. I've had it happen on an old Dell, but the lid definitely had some flex and if pressure was applied I wouldn't be surpised if the screen touched the keys.

However, with an IBM the strength of the lid shouldn't be in question if it's a relatively new machine (last two or three makes I'd say). It didn't happen with the T-43 I used last year which I was constantly cramming into a bag with books and papers on top of it.

You could call IBM/Lenovo and see if they'll do anything but I doubt they will. Best thing you can do right now is follow Brian's advice and get a microfiber cloth to put on the keyboard.

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"Everyday, in every way, I'm getting better and better."

Dell Inspiron 700 M: 2.0Ghz PM, 1024MB DDR SDRAM, 60GB 5400RPM, Dual Layer 8x CD/DVD+/-RW

IBM G41: 3.06Ghz P4M with HT, 1.5GB DDR SDRAM, 80GB 5400RPM, 8x CD/DVD+/-RW

 

I've had my trackpoint hitting the screen on my tecra 8000 and that killed a couple of pixels where it touched. They put rubber feets on the frame of the screen so that when you close it leaves a space between the screen and the keyboard but your screen flexes if you lean on it (something i did, sadly, it's my first laptop so who knew eh?). But i'd say thinkpad lids are tough and wouldn't flex enough in any normal circumstances to touch the keyboard.