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    IBM = super quick!

    Discussion in 'Lenovo' started by Nirvana, Mar 9, 2009.

  1. Nirvana

    Nirvana Notebook Prophet

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    The hard drive on my T43p crapped out last month, so I filled out the service request form online less than 15 minutes ago. And 5 minutes later.......IBM called me!! Simply confirmed my issue and address. And decided to send me a replacement in less than 2 minutes of conversation. WOW what a service! :notworthy: It not that I didn't know their services are superb than any other companies on this planet, but 4 years after they sold their PC division to Lenovo things only get even better! :wink:
     
    Nirvana, Mar 9, 2009
    #1
  2. haquocdung

    haquocdung Notebook Virtuoso

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    You are having a Lenovo machine now :-w
     
    haquocdung, Mar 9, 2009
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  3. Nirvana

    Nirvana Notebook Prophet

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    Nope, it was the last model that made by the IBM.
     
    Nirvana, Mar 9, 2009
    #3
  4. t30power

    t30power Notebook Deity

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    As a matter of fact I miss my T42p, I regret selling it, maybe I could get a used one at eBay but nothing beats having a new machine.
     
    t30power, Mar 9, 2009
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  5. ZaZ

    ZaZ Super Model Super Moderator

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    I miss my T42 sometimes too. My R60 is arguably a better machine. It obviously offers better performance and I think it's better shape with the same usage as my T42, but my T42 had the IPS, which just cannot be beat.

    Glad to hear everything worked out. I've always gotten great service from IBM/Lenovo. Once my keyboard stopped working on T41. I called in the afternoon, like 3ish. The replacement was at my door at 9AM the next day.
     
    ZaZ, Mar 9, 2009
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  6. Nirvana

    Nirvana Notebook Prophet

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    BTW I bought a brand new old stock X41 tablet two weeks ago. $350 :eek: :D
     
    Nirvana, Mar 9, 2009
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  7. jonlumpkin

    jonlumpkin NBR Transmogrifier

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    That's a great deal. Welcome to the ThinkPad Tablet club :cool: .


    The T4x is a great line as well. I loved my T40 so much that I kept it 5 years. I only had to make two service calls during that time (DVD/CD-RW stopped reading DVDs; and the infamous GPU soldering issue), both times they answered the phone quickly and promptly arranged a drive/mobo replacement.
     
    jonlumpkin, Mar 9, 2009
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  8. nomanland

    nomanland Notebook Consultant

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    This is just GREAT service.
     
    Last edited by a moderator: May 7, 2015
    nomanland, Mar 10, 2009
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  9. Nirvana

    Nirvana Notebook Prophet

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    Oh God! I was look at my tracking, "Service: NEXT DAY AIR"
    It arrived this morning! :eek: I am now thinking, if I go on vocation next time I have to get the business seat on the plane. LOL
     
    Nirvana, Mar 10, 2009
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  10. BetaTron

    BetaTron Notebook Guru

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    T4x series is one of my favorite laptop series of all time.
     
    BetaTron, Mar 10, 2009
    #10