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    How to return the unopen box

    Discussion in 'Lenovo' started by t40-t61, Jul 30, 2007.

  1. t40-t61

    t40-t61 Notebook Geek

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    After requesting RMA, do I need to pay for the shipment?
    or just write down where it shipes to, UPS will charge Lenovo automatically?
     
    t40-t61, Jul 30, 2007
    #1
  2. Leon2245

    Leon2245 Notebook Deity

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    No.

    Shortly after they email you the RMA, they will email you a link to UPS ground shipping label. Print that out, take it in to ups and they'll take it from there.
     
    Leon2245, Jul 30, 2007
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  3. t40-t61

    t40-t61 Notebook Geek

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    I called Lenovo on last Friday, they sent me a RMA number, no UPS label....It seems I have to call them again.
     
    t40-t61, Jul 30, 2007
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  4. panteedropper

    panteedropper Notebook Deity

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    make sure you have the right email addy on file with them. it would've been much easier to reject the package.
     
    panteedropper, Jul 30, 2007
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  5. Leon2245

    Leon2245 Notebook Deity

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    Yeah may be easier initially, but I'd not recommend rejecting the package. It will take longer for them to sort, identify and credit. There warehouse is enough of a fustercluck as is.
     
    Leon2245, Jul 30, 2007
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  6. t40-t61

    t40-t61 Notebook Geek

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    The reason I reject this order is they refused to give me a price adjustment. And they recommeded me cancel this order and rebook one. However, in the following day after they recommended me cancel it, the order was shipped.
     
    t40-t61, Jul 30, 2007
    #6