The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    How long warranty period do you choose?

    Discussion in 'Lenovo' started by iqcar, Apr 26, 2009.

  1. iqcar

    iqcar Notebook Evangelist

    Reputations:
    16
    Messages:
    343
    Likes Received:
    0
    Trophy Points:
    30
    Hello, I would like to know what warranty most people choose when buying a new laptop from Lenovo. I chose just the basic 1 year, already expired, and I'm so far lucky that no trouble...yet. Thank you for taking the poll...

    (If you chose different warranty periods for different laptops of yours, just vote for what you think is the best choice.)
     
  2. lenardg

    lenardg Notebook Evangelist NBR Reviewer

    Reputations:
    331
    Messages:
    513
    Likes Received:
    0
    Trophy Points:
    30
    You get 3 years of warranty as standard for ThinkPads here in Finland. You can buy extensions to that (accidents, 4 year).
     
  3. ZaZ

    ZaZ Super Model Super Moderator

    Reputations:
    4,982
    Messages:
    34,001
    Likes Received:
    1,415
    Trophy Points:
    581
    One year, but I get the extension through the CC.
     
  4. Patrick

    Patrick Formerly beat spamers with stiks

    Reputations:
    2,284
    Messages:
    2,383
    Likes Received:
    93
    Trophy Points:
    66
    I got the 3 year + accidental. Just because.
     
  5. Tanthalus

    Tanthalus Notebook Enthusiast

    Reputations:
    0
    Messages:
    49
    Likes Received:
    0
    Trophy Points:
    15
    I got a 3 year + accidental. I used to have a Dell xps m1210 with the 1 year limited. After a year and a half, the video card fried. I know that the lenovo doesn't have the gpu issues like with the Dell. When I bought the thinkpad, the warranty was on sale, so <300 for 3 years with accidental gets me some peace of mind.
     
  6. jonlumpkin

    jonlumpkin NBR Transmogrifier

    Reputations:
    826
    Messages:
    3,240
    Likes Received:
    0
    Trophy Points:
    105
    I got the 3 year depot on my x200T. The cost of upgrading to the 3 year was quite reasonable and I've had good luck with the depot in the past.

    The warranty is not too valuable for commodity parts (e.g. HDD, RAM, etc.) but if you have some key component go bad it can be quite useful. My T40 suffered the infamous GPU soldering issue about halfway through its third year. I had the MOBO replaced under the 3 year depot warranty (it was standard at the time) and the T40 served me very well for another 2.5 years before I got the x200.

    One other thing to note about Lenovo warranties: they are Transferable. As a result even if you don't plan to keep your ThinkPad for 3 years time, the warranty can help increase the resale value.
     
  7. zillal

    zillal Notebook Consultant

    Reputations:
    147
    Messages:
    169
    Likes Received:
    0
    Trophy Points:
    30
    4 years + accidental. Keep pouring coffee into my laptops so accidental is important. Only had to change system board once (so far) on my T42. Know my T500 is supposed to be able to survive a certain amount of fluid but saw the maximum it will handle is not very much and when it happens it's always with a full cup.
     
  8. ressom.

    ressom. Notebook Consultant

    Reputations:
    15
    Messages:
    104
    Likes Received:
    0
    Trophy Points:
    30
    1 Year from Lenovo + 1 Year extension from Amex for free.
     
  9. TucsonMTB

    TucsonMTB Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    We always go for three years because it is almost impossible to repair a laptop unless you are the manufacturer. IBM and Lenovo have been very good at dealing with hardware issues, even things like noisy fans and keyboards that wear out. We have a Z60t that just failed. It is a month and a half past the end of its warranty. :(

    No lights at all when attached to an AC adapter and no reponse to the power switch even with a charged battery. A sad day indeed.

    The machine looks new and worked very well until it stopped. Sometimes, even three years is not enough. :rolleyes:
     
  10. Ferretwulf

    Ferretwulf Notebook Consultant

    Reputations:
    94
    Messages:
    207
    Likes Received:
    0
    Trophy Points:
    30
    3 year in-home. It was $149 when I ordered last week.
     
  11. dietcokefiend

    dietcokefiend DietGreenTeaFiend

    Reputations:
    2,291
    Messages:
    3,023
    Likes Received:
    2
    Trophy Points:
    106
    3 year depot, used it so far on palmrest, HD, screen, and keyboard.... so worth it. The part that is awesome is you request a replacement part and they mail it out overnight with a return shipping label.
     
  12. AuroraAlpha

    AuroraAlpha Notebook Consultant

    Reputations:
    106
    Messages:
    269
    Likes Received:
    0
    Trophy Points:
    30
    1 year.

    I am my own repairman.

    Credit cards give free warantee extensions.
     
  13. Renee

    Renee Notebook Virtuoso

    Reputations:
    610
    Messages:
    2,645
    Likes Received:
    0
    Trophy Points:
    55
    AuroraAlpha,
    I too am a repairwoman of sorts. I've built nearly all of my desktops but one of the things I've learned in commercial computing is that there will always be people who know more about a given problem than I do. Thats why I try to order insurance for the conservative life of my notebook computer anyway.
    -Renee
     
  14. jaredy

    jaredy Notebook Virtuoso

    Reputations:
    793
    Messages:
    2,876
    Likes Received:
    1
    Trophy Points:
    56
    It isn't so much about the ability to do the repairs as it is the cost. If you need a new motherboard or screen then the warranty pays for itself right there :).
     
  15. miner

    miner Notebook Nobel Laureate

    Reputations:
    1,326
    Messages:
    7,137
    Likes Received:
    0
    Trophy Points:
    205
    I have 3yr depot service. The unit was configured sa such and so I got the 3yr warranty. Otherwise I would ahve stuck with the std 1yr if I bought a CTO model.
     
  16. AuroraAlpha

    AuroraAlpha Notebook Consultant

    Reputations:
    106
    Messages:
    269
    Likes Received:
    0
    Trophy Points:
    30
    Yes, but the warantees are so expensive that for every 3rd or 4th thing that might actually need it you can replace it for the same cost as having bought all those warantees. After a year a laptop with the same performence can be had for less then half the price, and I generally spend about $1,000-1,600 per machine. Thus if I go two years that machine cost lets say $650. Compare that to four warantees costing $150 and you've basically broken even either way.

    So, if I can just take good enough care of my machines to make it one out of five having a problem, I've made the better choice.

    (We'll see if nVidia can screw my system up, I had a good scare a while ago)
     
  17. malamjahanam

    malamjahanam Notebook Consultant

    Reputations:
    0
    Messages:
    184
    Likes Received:
    0
    Trophy Points:
    0
    3 years was the standart package with the thinkpad T and X
     
  18. jaredy

    jaredy Notebook Virtuoso

    Reputations:
    793
    Messages:
    2,876
    Likes Received:
    1
    Trophy Points:
    56
    A 3 year warranty is about $150. One time. I don't understand what you're talking about for a 3rd or 4th time? No amount of care can really help you if your motherboard just dies though. 10% cost of the total laptop is worth it for coverage for me. To each his own. But considering I spent $1400ish on my machine I could just buy 2 cheap laptops hoping that each lasts 2 years, but I'd rather pay for the quality machine :).

    With a credit card though I think 2 years is good because you get that 3rd year from the CC. I sort of missed your mention of the CC in your first post, but I understand. What you said makes sense.
     
  19. zillal

    zillal Notebook Consultant

    Reputations:
    147
    Messages:
    169
    Likes Received:
    0
    Trophy Points:
    30
    Yup, during the 3 year warranty these were the parts replaced in my T42:

    1 Motherboard
    1 LCD Screen assembly
    1 DVD reader
    2 keyboards
     
  20. Minister

    Minister Notebook Enthusiast

    Reputations:
    10
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    5
    What most people don't know about warranty:

    In the US, you have to ship the machine in: In other words; you're sent
    a box in which you place the machine and send it back to the service dpt.
    This is in fact what US-sold machines' warranty covers.

    In Europe, there are authorized technical facilities where you can actually walk in yourself and have them perform this that and the other; even if the machine isn't broken.
    Ex: If you open say, a W700 and install a 2nd hdd yourself, you'll void the warranty. Instead, if you have a service dpt do it; you're cool.
    But guess what; they won't do that for you in the U.S.... LOL.

    And another thing: Those extended warranties are not valid outside the US, unless you pay that >$300 or so
    when you purchase an add-on warranty; the type that specifically refers to walk-in service...
    Something only possible in verifying if a sales supervisor in China is contacted.