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How does Lenovo.com's pricematch work?

Discussion in 'Lenovo' started by mtruo001, Jul 27, 2007.

mtruo001 Notebook Consultant NBR Reviewer

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Has anyone successfully done this before?

I purchased a thinkpad t60p one day. About a week after, Lenovo released a coupon that would have saved me about $150.

I called the CSR and he said that I should get a credit back to my credit card after I recieve my laptop. It has been weeks and I have not recieved any credit back.

Has anyone sucesfully done their price garuntee before? If so, please share your story.

What should I do in my case? I tried e-mailing them a bunch of time (all e-mails ignored). I guess I can call them and be on hold for about an hour...

mtruo001, Jul 27, 2007

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Playmaker Notebook Deity

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Yup, that's exactly what you should do. Call them back, and make the CSR you talk to email you confirmation that he/she promised the credit back. If the charge doesn't change, contact your credit company and have them kick Lenovo's ass.

Playmaker, Jul 27, 2007

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am6eric9a Notebook Geek

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ur supposed to create a price quote using the checkout method then call them with the price quote

am6eric9a, Jul 27, 2007

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