The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    How come T61 comes with 3 year warranty?

    Discussion in 'Lenovo' started by sepandee, May 18, 2007.

  1. sepandee

    sepandee Notebook Deity

    Reputations:
    71
    Messages:
    763
    Likes Received:
    0
    Trophy Points:
    30
    Does anyone know why the t61 from the canadian webstie comes with a 3 year warranty instead of 1?
     
  2. coriolis

    coriolis Notebook Nobel Laureate

    Reputations:
    2,319
    Messages:
    14,119
    Likes Received:
    1
    Trophy Points:
    455
    It's a business class notebook, so I would only assume it'd provide the best warranty it can give.
     
  3. sepandee

    sepandee Notebook Deity

    Reputations:
    71
    Messages:
    763
    Likes Received:
    0
    Trophy Points:
    30
    But the US website only gives a 1 year warranty as the base warranty...
     
  4. coriolis

    coriolis Notebook Nobel Laureate

    Reputations:
    2,319
    Messages:
    14,119
    Likes Received:
    1
    Trophy Points:
    455
    We're.....uhhh.....special? :p

    No idea really, perhaps give them a call and ask?
     
  5. sepandee

    sepandee Notebook Deity

    Reputations:
    71
    Messages:
    763
    Likes Received:
    0
    Trophy Points:
    30
    can't call ... not in north america right now :( :) :) :)
     
  6. akib99

    akib99 Notebook Consultant

    Reputations:
    1
    Messages:
    111
    Likes Received:
    0
    Trophy Points:
    30
    uhhh... who knows man. To make up for the crappy customization options we have.
     
  7. mahdim

    mahdim Notebook Enthusiast

    Reputations:
    2
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    5
    The deal in Canada is pretty appealing! If you buy by Visa, it will be 100 $ less.
    By 1500$ you will get:

    T7300-120GB-DVD Writer
    Turbo Memory-WXGA+
    Finger Print Reader
    and Three Year Warranty!

    Wow! am I dreaming?
     
  8. Boby_Lenovo

    Boby_Lenovo Notebook Enthusiast

    Reputations:
    3
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    15
    I know that if you buy through EPP, the price will be 1399! can you believe?
     
  9. vermicious

    vermicious Notebook Consultant

    Reputations:
    5
    Messages:
    159
    Likes Received:
    0
    Trophy Points:
    30
    Many companies give different types and different length warranties in each country. The only reason I can think of in this case is that warranty claims in Canada are less frequent compared to America, so financially it doesn't cost them much more to maintain the three year warranty.
     
  10. yun

    yun Notebook Deity

    Reputations:
    34
    Messages:
    735
    Likes Received:
    4
    Trophy Points:
    31
    Lenovo services and support for systems


    Warranty service upgrades Help me decide Help me decide
    Base warranty
    1 year onsite 9x5 Next Business Day [add $33.15]
    2 year depot 9x5 Next Business Day [add $58.65]
    3 year depot 9x5 Next Business Day [add $101.15] [Lenovo recommended]
    2 year onsite 9x5 Next Business Day [add $135.15]
    3 year onsite 9x5 Next Business Day [add $186.15]
    4 year depot 9x5 Next Business Day [add $194.65]
    5 year depot 9x5 Next Business Day [add $262.65]
    4 year onsite 9x5 Next Business Day [add $296.65]
    5 year onsite 9x5 Next Business Day [add $424.15]
    ThinkPlus Maintenance Services offer you a variety of service level upgrades for your home or business systems. Use our convenient services to enhance or extend your hardware service coverage beyond its systems standard warranty term.


    Protection services Help me decide Help me decide
    None
    1 Year ThinkPad Protection [add $75.65]
    1 Year On Site Upgrade with 1 Year ThinkPad Protection [add $101.15]
    2 Year Depot Upgrade with 2 Year ThinkPad Protection [add $169.15]
    2 Year On Site Upgrade with 2 Year ThinkPad Protection [add $211.65]
    3 Year Depot Upgrade with 3 Year ThinkPad Protection [add $237.15] [Lenovo recommended]
    4 Year Depot Upgrade with 4 Year ThinkPad Protection [add $322.15]
    3 Year On Site Upgrade with 3 Year ThinkPad Protection [add $330.65] [Lenovo recommended]
    4 Year On Site Upgrade with 4 Year ThinkPad Protection [add $483.65]
    ThinkPad Protection Services and warranty service upgrades help protect your product purchase in case of accidental damages, such as drops or falls, liquid spills and LCD damage. Include a warranty service upgrade with your protection service and gain peace of mind by proactively avoiding potential costly repairs down the road.
     
  11. sepandee

    sepandee Notebook Deity

    Reputations:
    71
    Messages:
    763
    Likes Received:
    0
    Trophy Points:
    30
    Is there a Canadian EPP? What's the link and code?
     
  12. vermicious

    vermicious Notebook Consultant

    Reputations:
    5
    Messages:
    159
    Likes Received:
    0
    Trophy Points:
    30
    Chances are if you don't know what an EPP is, you don't qualify for it. It's for Lenovo employees only.
     
  13. sepandee

    sepandee Notebook Deity

    Reputations:
    71
    Messages:
    763
    Likes Received:
    0
    Trophy Points:
    30
    Other people who are not employees have been using it.
     
  14. vermicious

    vermicious Notebook Consultant

    Reputations:
    5
    Messages:
    159
    Likes Received:
    0
    Trophy Points:
    30
    It's an Employee Purchase Program, and occasionally, an employee that doesn't care or doesn't know what he's doing will give his employee identification information to others to use for the EPP program. However, this is rare. If you know of these people that are not employees using it, you'd have better luck asking them directly rather than just asking real employees in a public forum to share personal information.

    People that have bought it this way have been told by others in the forum that doing so will void any warranty their laptop may come with. So if you are in Canada, and you have a three year warranty, buying a laptop with fraudulent use of an employee's information will void that three year warranty.
     
  15. sepandee

    sepandee Notebook Deity

    Reputations:
    71
    Messages:
    763
    Likes Received:
    0
    Trophy Points:
    30
    I don't think that's a fact. From what I've heard, lenovo's warranty is transeferable easily without even having to "call in", so I don't know HOW the warranty can be voided.

    Plus, SO MANY PEOPLE are using the EPP/shareholder accounts to buy their laptops. I'm sure Lenovo is aware of it but just can't bother to deal with it.
     
  16. yun

    yun Notebook Deity

    Reputations:
    34
    Messages:
    735
    Likes Received:
    4
    Trophy Points:
    31
    IBM Shareholder Purchase Program ????
    Employee Purchase Program ????
     
  17. sepandee

    sepandee Notebook Deity

    Reputations:
    71
    Messages:
    763
    Likes Received:
    0
    Trophy Points:
    30
    why the confusion?
     
  18. vermicious

    vermicious Notebook Consultant

    Reputations:
    5
    Messages:
    159
    Likes Received:
    0
    Trophy Points:
    30
    I didn't say it was a fact, I said it was what I read in the forum. I'm just giving you the information so that if you do take that risk, you'll do so informed. It's true that the warranty is tied to the laptop and not the owner. However, others in the forum have said that when an employee purchases a laptop using an EPP discount, Lenovo confirms it with the employee later which validates the warranty for the laptop. If the employee denies purchasing the laptop, the warranty is voided.
    Why are you putting two separate programs together? The shareholder program requires a simple passcode which is not linked to a specific individual. It's also the same percentage discount given to college students and alumni, which requires absolutely no verification of enrollment or graduation. The shareholder's program is more of a way of thanking investors, and a way of making them think they're getting an exclusive deal, when they really aren't. Additionally, the discount for shareholders is much less than the one for employees.
     
  19. Boby_Lenovo

    Boby_Lenovo Notebook Enthusiast

    Reputations:
    3
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    15
    Hey guys,

    One of my friends is working at IBM Canada and I am 100% sure that if I buy something, they will check with him and if he denies my order, the warranty will be gone. Laptop without warranty? I can not think of it.
     
  20. SkiBunny

    SkiBunny Notebook Deity

    Reputations:
    209
    Messages:
    1,200
    Likes Received:
    3
    Trophy Points:
    56
    But EPP is final sale, no refund and no exchange.
    I'd rather pay $100 more, and get the 100% refund no-questions-asked for 30 days in Canada. Especially if you've never used what you're ordering!

    the 3 year warranty is just packaging. In the US it's 1-year warranty this year, but upgradeable t 3-year for roughly $100 more.
     
  21. Boby_Lenovo

    Boby_Lenovo Notebook Enthusiast

    Reputations:
    3
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    15
    Are you sure of that? That is a huge deal breaker...!
     
  22. SkiBunny

    SkiBunny Notebook Deity

    Reputations:
    209
    Messages:
    1,200
    Likes Received:
    3
    Trophy Points:
    56
    Yes i am sure that EPP purchases are final sale (unless it arrives DOA)... last i checked (december)... im an employee
    That's in both Canada and the US.

    They dont necessarrily always confirm purchases with employees, but sometimes do. US employees are allowed few purchases this year. If my quota was unexpectedly used up, I'd ask about my purchases and report if my identity had been stolen, and under those circumstances I think the warranty would be void due to fraudulent purchase. Same happens for stolen merchandise. The fact the warranty can be transferred easily is moot, since the warranty goes by the serial number.
     
  23. sepandee

    sepandee Notebook Deity

    Reputations:
    71
    Messages:
    763
    Likes Received:
    0
    Trophy Points:
    30
    actually, i wasn't sure how the EPP works. I thought it worked in the same way as the shareholder purchase. I don't plan on buying through the EPP/
     
  24. NBenthusiast

    NBenthusiast Notebook Enthusiast

    Reputations:
    10
    Messages:
    38
    Likes Received:
    0
    Trophy Points:
    15
    Are you sure of this? I configured a T61 online and the EPP price was much lower than the Academic price.
     
  25. SkiBunny

    SkiBunny Notebook Deity

    Reputations:
    209
    Messages:
    1,200
    Likes Received:
    3
    Trophy Points:
    56
    There are educational discounts for select models, available only to bona fide college students. Often these systems are available thru your college, and the prices in the summer often seem incredible. Well below EPP.
     
  26. vermicious

    vermicious Notebook Consultant

    Reputations:
    5
    Messages:
    159
    Likes Received:
    0
    Trophy Points:
    30
    Nothing of what you quoted from me has me mentioning the EPP program. Again, the EPP program is an Employee Purchase Program. The Student & Alumni discount program and the Shareholder's Purchase Program are the two programs that share the 5% discount, and both of these programs are separate from the EPP one. I don't know anything about the educational discounts SkiBunny talks about (and obviously he knows more than me and most in this thread), but here is the link to the Student & Alumni one that doesn't seem to require any verification:

    http://shoplenovo.i2.com/SEUILibrar...ty=usstudents&ConfigContext=StdAffinityPortal
     
  27. SkiBunny

    SkiBunny Notebook Deity

    Reputations:
    209
    Messages:
    1,200
    Likes Received:
    3
    Trophy Points:
    56
    Oh it's a she not he. All i know is that each summer I see posts on here by college students who are looking to buy a thinkpad via their college/bookstore, asking "is this a good deal". And it's a significantly better deal than the employee EPP. Apparently, many legitimate college students can buy one thinkpad per year at these great rates through their college, at the bookstore i think. That's all i know.