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    Help with W500

    Discussion in 'Lenovo' started by Mike7300, Nov 20, 2008.

  1. Mike7300

    Mike7300 Notebook Enthusiast

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    Im sending it back cause its horrible... i was wondering, is there a way to easily delete all my stuff so it goes back to the original settings?
     
    Mike7300, Nov 20, 2008
    #1
  2. ahl395

    ahl395 Ahlball

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    Use the Factory Restore OS Disks that you should have gotten with your computer. ;)
     
    ahl395, Nov 20, 2008
    #2
  3. cn_habs

    cn_habs Notebook Deity

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    The Factory restore option upon startup will do it.
     
    cn_habs, Nov 20, 2008
    #3
  4. Mike7300

    Mike7300 Notebook Enthusiast

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    Product recovery disk? They both say for XP professional, but i have vista.....
     
    Mike7300, Nov 20, 2008
    #4
  5. JaneL

    JaneL Super Moderator

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    Those are the XP downgrade disks.
     
    JaneL, Nov 21, 2008
    #5
  6. ZaZ

    ZaZ Super Model Super Moderator

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    Bit of stretch don't you think? You can use DBAN if you want to properly erase everything.
     
    ZaZ, Nov 21, 2008
    #6
  7. Mike7300

    Mike7300 Notebook Enthusiast

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    not a bit of a stretch at all.... had issues from day 1, i gave support team a chance to fix them, and still didnt work. And then their customer service was just as bad telling them i wanted to return it. I will point out i bought an IBM because i had one before that was great. But this one is awful, and the customer service is a disgrace.
     
    Mike7300, Nov 21, 2008
    #7
  8. Jayonhavok

    Jayonhavok Notebook Consultant

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    I love mine... Sorry you had problems with yours... Hope everything gets taken care of!
     
    Jayonhavok, Nov 21, 2008
    #8
  9. Longwalker

    Longwalker Notebook Guru

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    To permanently remove your data so it cannot be recovered even with forensic tools, use:

    http://www.dban.org/

    Reload the factory default OS using the factory restore disks.


    Using the restore disks alone means that some or all of your data could be recovered by anyone with the time and inclination.
     
    Longwalker, Nov 21, 2008
    #9
  10. ZaZ

    ZaZ Super Model Super Moderator

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    You'd rather pay the re-stocking fee than try to fix it after four days? What was wrong with this suggestion?
     
    ZaZ, Nov 22, 2008
    #10