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    Help! Problem with my Roxio Easy Media Creator

    Discussion in 'Lenovo' started by ed_h, Sep 18, 2008.

  1. ed_h

    ed_h Notebook Consultant

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    When I try to run the Roxio Easy Media Creator software (eg. Record Now) that came preinstalled with my T61p it is coming up with a pop-up box displaying the following error message - "The certificate file is missing or has been corrupted. Please re-install it."

    I usually access it through the "Multimedia Centre for Think Offerings" folder via the Start Menu.

    Does anyone know how to fix this problem? I really don't want to re-format the laptop. Is there a way to uninstall the software and then use reinstall it using the Rescue and Recovery CD's?

    :( :( :(
     
    ed_h, Sep 18, 2008
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  2. ZaZ

    ZaZ Super Model Super Moderator

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    This may be of interest. All of the software installed on your machine is located in the SWTools folder on the C:\ drive, if you feel the need to re-install it.
     
    ZaZ, Sep 18, 2008
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  3. ed_h

    ed_h Notebook Consultant

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    Thanks ZaZ. Unfortunately I'm at work at the moment so won't be able to test the solution outlined in the link until later today :( Will post a response to let you know if it's successful.
     
    ed_h, Sep 18, 2008
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  4. ed_h

    ed_h Notebook Consultant

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    The solution found in the link worked. Thanks alot.
     
    ed_h, Sep 19, 2008
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  5. ZaZ

    ZaZ Super Model Super Moderator

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    I do what I can. I found the solution by pasting your error message into google. If you ever get stuck again, it's a good place to start.
     
    ZaZ, Sep 19, 2008
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