yesterday, i spilled a cup of milk on my laptop. I thought it was fine, ran for a bout 5 min, then shut off and wouldn't turn back on. I called Lenovo and they are sending a box to me. The thing is, i took the laptop apart and found that a tiny bit of milk got on the motherboard, so i cleaned it off VERY WELL. Other than that, there are no signs of spillage on the laptop. I'm sending it in for repair, and i was just wondering if they would be able to see that the reason it doesn't work is because of something spilling on it? Also, since i only have the normal 1 year warranty, i was wondering if they would make me pay for the repair if the found out? and also, how much?
EDIT: I have a T500
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Lostinlaptopland Notebook Consultant
I believe not being honest amounts to fraud. Should have taken out the accidental damage warranty.
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usapatriot Notebook Nobel Laureate
Why would you continue to run your system after spilling something on it? That's an EXTREMELY stupid thing to do.
You should have immediately shut it down, removed the battery, and flipped it upside down to drain as much as the liquid out as possible.
Then you could have taken it apart and cleaned up as much of the moisture as possible and kept it off for at least 24-hours with a fan or something to dry it COMPLETELY out.
What you are doing is committing warranty fraud. -
Chances are they'll find out and charge you for a new mobo.
Otherwise, good job at getting away with something illegal... -
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yup they will also know because of the type of screws they use, they leave a threading when unscrewed with the wrong sized tool.
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He should just tell Lenovo his computer stopped working. Let them figure it out. Sure removing the battery after a spill is probably a good idea but calling him stupid is uncalled for. Lenovo advertises that Thinkpads can take a spill and keep on working without removing the battery or drying it out at all.
http://www.youtube.com/watch?v=dYTRA-_p4Lk
Edit: At the bottom of the add is says spilling liquids on, or dropping your Thinkpad may void your warrantee. Pretty sneaky of them. Doesn't change my opinion though. -
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I would just send it back and let them see, worst case is they find out you did damage it yourself, so you would have to pay some big bucks to get the mobo replaced. -
He isn't committing a warranty fraud, he is been economical with the truth. If they fix it, then great and if they find out about the spill it will be him paying 700 dollars.
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Lostinlaptopland Notebook Consultant
Why is it people can not be plain old honest.
Why should it cost lenovo anything to fix it when it is not their responsibility? -
So for the sake of living the lie and getting a decent pay, you have to pretend that you like your superiors. My 0.1 cents. -
Lostinlaptopland Notebook Consultant
If that is how you justify it to yourself fine, doesn't make it right.
Your example does not also have anything relevancy to the OP's situation. -
Basically any sort of compromise is a lie, and i am sure that everyone had to make a compromise.
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Lostinlaptopland Notebook Consultant
You are talking about interpersonal relationships, we are talking about something which is unambiguous. This is a case of lying or telling the truth, black or white, fact or fiction.
There is no gray area here. The event in question happened as he described it, he spilt milk, to report otherwise and claim it as part of his warranty is fraud.
No if's or but's about this. -
They look for this stuff because many others have done the same and it's in their interest to not fix notebooks broken in a manner not covered by the warranty. I suspect they'll know, but you never can tell. -
Ehh.. Nvm... The laptop's fine. I can't believe that a thinkpad can survive that...
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You'd be surprised what a Thinkpad will survive
As far as spilling liquid on a laptop, ya as the others have said, turn the system off, and let her drain for at least a day.
Help!!!
Discussion in 'Lenovo' started by XFlameWithin, Oct 22, 2009.