The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Help!!!

    Discussion in 'Lenovo' started by XFlameWithin, Oct 22, 2009.

  1. XFlameWithin

    XFlameWithin Notebook Consultant

    Reputations:
    27
    Messages:
    142
    Likes Received:
    0
    Trophy Points:
    30
    yesterday, i spilled a cup of milk on my laptop. I thought it was fine, ran for a bout 5 min, then shut off and wouldn't turn back on. I called Lenovo and they are sending a box to me. The thing is, i took the laptop apart and found that a tiny bit of milk got on the motherboard, so i cleaned it off VERY WELL. Other than that, there are no signs of spillage on the laptop. I'm sending it in for repair, and i was just wondering if they would be able to see that the reason it doesn't work is because of something spilling on it? Also, since i only have the normal 1 year warranty, i was wondering if they would make me pay for the repair if the found out? and also, how much?

    EDIT: I have a T500
     
  2. Lostinlaptopland

    Lostinlaptopland Notebook Consultant

    Reputations:
    18
    Messages:
    168
    Likes Received:
    0
    Trophy Points:
    30
    I believe not being honest amounts to fraud. Should have taken out the accidental damage warranty.
     
  3. usapatriot

    usapatriot Notebook Nobel Laureate

    Reputations:
    3,266
    Messages:
    7,360
    Likes Received:
    14
    Trophy Points:
    206
    Why would you continue to run your system after spilling something on it? That's an EXTREMELY stupid thing to do.

    You should have immediately shut it down, removed the battery, and flipped it upside down to drain as much as the liquid out as possible.

    Then you could have taken it apart and cleaned up as much of the moisture as possible and kept it off for at least 24-hours with a fan or something to dry it COMPLETELY out.

    What you are doing is committing warranty fraud.
     
  4. BobXX

    BobXX Newbie

    Reputations:
    132
    Messages:
    1,097
    Likes Received:
    0
    Trophy Points:
    55
    Chances are they'll find out and charge you for a new mobo.

    Otherwise, good job at getting away with something illegal... :rolleyes:
     
  5. lead_org

    lead_org Purveyor of Truth

    Reputations:
    1,571
    Messages:
    8,107
    Likes Received:
    126
    Trophy Points:
    231
    the repair cost and new motherboard when it is a spill damage if they found out is 700 USD on average. If you took apart the laptop and touched your heatsink, then they may know that you have took it apart.
     
  6. ninjabilly

    ninjabilly Notebook Guru

    Reputations:
    16
    Messages:
    74
    Likes Received:
    0
    Trophy Points:
    15
    yup they will also know because of the type of screws they use, they leave a threading when unscrewed with the wrong sized tool.
     
  7. gmoneyphatstyle

    gmoneyphatstyle Notebook Deity

    Reputations:
    399
    Messages:
    733
    Likes Received:
    0
    Trophy Points:
    30
    What the hell is wrong with you guys??

    He should just tell Lenovo his computer stopped working. Let them figure it out. Sure removing the battery after a spill is probably a good idea but calling him stupid is uncalled for. Lenovo advertises that Thinkpads can take a spill and keep on working without removing the battery or drying it out at all.
    http://www.youtube.com/watch?v=dYTRA-_p4Lk

    Edit: At the bottom of the add is says spilling liquids on, or dropping your Thinkpad may void your warrantee. Pretty sneaky of them. Doesn't change my opinion though.
     
  8. intoflatlines

    intoflatlines Notebook Consultant

    Reputations:
    23
    Messages:
    187
    Likes Received:
    0
    Trophy Points:
    30
    ^^ Yeah, that.
     
  9. MidnightSun

    MidnightSun Emodicon

    Reputations:
    6,668
    Messages:
    8,224
    Likes Received:
    231
    Trophy Points:
    231
    Actually, with a Thinkpad it may be a better idea to let it sit flat and let the drainage holes do their job - otherwise, excess liquid could spill over the keyboard "tray" onto the internals.

    I would just send it back and let them see, worst case is they find out you did damage it yourself, so you would have to pay some big bucks to get the mobo replaced.
     
  10. lead_org

    lead_org Purveyor of Truth

    Reputations:
    1,571
    Messages:
    8,107
    Likes Received:
    126
    Trophy Points:
    231
    He isn't committing a warranty fraud, he is been economical with the truth. If they fix it, then great and if they find out about the spill it will be him paying 700 dollars.
     
  11. Lostinlaptopland

    Lostinlaptopland Notebook Consultant

    Reputations:
    18
    Messages:
    168
    Likes Received:
    0
    Trophy Points:
    30
    Why is it people can not be plain old honest.

    Why should it cost lenovo anything to fix it when it is not their responsibility?
     
  12. lead_org

    lead_org Purveyor of Truth

    Reputations:
    1,571
    Messages:
    8,107
    Likes Received:
    126
    Trophy Points:
    231
    Well i guess in this time and age, honest people don't get far in life or in careers. Sure you might hate your superiors for been a bad person, but without that job, you will be lining the queues for welfare checks or living under a bridge.

    So for the sake of living the lie and getting a decent pay, you have to pretend that you like your superiors. My 0.1 cents.
     
  13. Lostinlaptopland

    Lostinlaptopland Notebook Consultant

    Reputations:
    18
    Messages:
    168
    Likes Received:
    0
    Trophy Points:
    30
    If that is how you justify it to yourself fine, doesn't make it right.

    Your example does not also have anything relevancy to the OP's situation.
     
  14. lead_org

    lead_org Purveyor of Truth

    Reputations:
    1,571
    Messages:
    8,107
    Likes Received:
    126
    Trophy Points:
    231
    Basically any sort of compromise is a lie, and i am sure that everyone had to make a compromise.
     
  15. Lostinlaptopland

    Lostinlaptopland Notebook Consultant

    Reputations:
    18
    Messages:
    168
    Likes Received:
    0
    Trophy Points:
    30
    You are talking about interpersonal relationships, we are talking about something which is unambiguous. This is a case of lying or telling the truth, black or white, fact or fiction.

    There is no gray area here. The event in question happened as he described it, he spilt milk, to report otherwise and claim it as part of his warranty is fraud.

    No if's or but's about this.
     
  16. ZaZ

    ZaZ Super Model Super Moderator

    Reputations:
    4,982
    Messages:
    34,001
    Likes Received:
    1,415
    Trophy Points:
    581
    I guess everyone's not brilliant like you.


    You reap what you sow in life. That's all I'll say about that.

    They look for this stuff because many others have done the same and it's in their interest to not fix notebooks broken in a manner not covered by the warranty. I suspect they'll know, but you never can tell.
     
  17. XFlameWithin

    XFlameWithin Notebook Consultant

    Reputations:
    27
    Messages:
    142
    Likes Received:
    0
    Trophy Points:
    30
    Ehh.. Nvm... The laptop's fine. I can't believe that a thinkpad can survive that...
     
  18. MikesDell

    MikesDell Notebook Evangelist

    Reputations:
    244
    Messages:
    690
    Likes Received:
    16
    Trophy Points:
    31
    You'd be surprised what a Thinkpad will survive :)
    As far as spilling liquid on a laptop, ya as the others have said, turn the system off, and let her drain for at least a day.