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    Has anyone's T61 order disappeared in thin air?

    Discussion in 'Lenovo' started by Gombey Yute, Jun 22, 2007.

  1. Gombey Yute

    Gombey Yute Notebook Enthusiast

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    I ordered a T61 June 13 and date of shipping was July 7th.
    On monday I had an inquiry about my order. In terms of if I can change a spec.

    Today I called and all of a sudden my customer number and order number does not show up.

    I look in my bank account and the money that was taken out was put back in (I used debit).

    What gives?? I am frustrated, I really want a T61, I needed it for the 1st-2nd week of July but wth expected shipping dates of 3-4 weeks Im thinking of getting a Sony Vaio.

    I really wanted a thinkpad.. I was tired of Toshiba.

    Has this happened to anyone else?

    Any suggestions?
     
  2. dddddddddt

    dddddddddt Newbie

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    What do you mean by "Today I called and all of a sudden my customer number and order number does not show up."?
     
  3. Gombey Yute

    Gombey Yute Notebook Enthusiast

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    I called customer service today in regards to my order, because my bank statement shows that the money was put back in my account. I gave her my order number and my customer number and she said it was not in the system. Which was odd because 4 days before a rep told me that they were building it in the warehouse.
     
  4. dddddddddt

    dddddddddt Newbie

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    As I noticed from other people's post, some orders disappeared temporarily because lenovo is rebooking them..
    Can you access your order status online?
     
  5. Gombey Yute

    Gombey Yute Notebook Enthusiast

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    Yes I can access it online. Funny thing is that it says it was sold.
     
  6. dddddddddt

    dddddddddt Newbie

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    Then probably you would like to call again..
    As people says those reps are giving wrong informations all the time...