HELPPPP 2100:Detection Error on HDD0 (Main HDD)

help, my x220 arrived today. First start up was great. Everything went smooth. Then it is time to change the HDD to SSD. Changed it remove the spacer M4, turning it on. I heard something strange then it just switches off. Then I tried removing the SSD inserted it again show this 2100:detection error on HDD0 (Main HDD)

Remove the SSD, install again the original HDD, still the same message ... I tried both SSD and HDD on my other computer using USB connection it works fine ... Any help would be appreciated. I'm confused ... the long awaited programm ...

And I did not do recovery disc ...

 

I wonder if the connector has a problem.

John

 

the connector i guess means the mainboard as well right?

I tried also to recover using original windows 7 disc, but it does not see the drive during installation. So i guess this mean that my HDD connector was dead. I smell something funny too. It seems there is short circuit ... Any advise how to get a new product (repleacement) from Lenovo?

what do I tell the technical support? Thanks for the advice

 

I understand you're upset, but bumping your thread every hour is not permitted per the forum rules.

I think your your best course of action is to call Lenovo, explain what happened and see what they say.

 

ZaZ, for the record I am not trying to bump my thread. Yes I am upset desperate looking for available solutions. Since I'm living in Indonesia I have very limited options. I asked my buyer in the US to get me a solution from Lenovo and no response. As per your suggested I will call Lenovo Indonesia today to see how it goes ...

For others doing the upgrade using M4 my suggestion is not to put the thin cover. Since it will have grounding issues. I read it somewhere but that guy managed to get it ON again and mine does not work. I think I have short circuited the X220.

 

I posted this already in another thread...

http://forum.notebookreview.com/lenovo-ibm/572243-list-drives-compatible-x220-27.html#post7492265

I guess you somehow fried the notebook's connector. Just tell Lenovo the hard disk doesn't work (which is true; replacing the drive shouldn't kill the notebook since it's a customer replaceable unit).

 

Well lucky for you and not so lucky for me. I have put the laptop in the depot service. They says I should be having it back within 10 working days. I called before to the Lenovo SE Asia and they said I don't have to pay anything since it is covered under IWS Waranty. They will even replace the HDD as well. Oh well something to soothened my terrible feeling ...

 

While this goes w/o saying, be sure to test the SDD in a USB caddy or something before you put it back in the repaired laptop, so you don't risk frying another SATA port. If it isn't detected without screws (or with the spacer in), RMA the SSD.

 

Any software to test the SSD? I tried both Crystaldisc and Acronis, they both did not detect the M4 256GB SSD. It showed up on my X201 though. I can out some files in it as well. But I really wanted to know the health of this drive. Any ideas? Thanks

 

HDTune (link in my signature) will let you access the SMART data of a hard drive/SSD, so you can use that to check the health of the drive. The fact that your X201 detects it but your X220 does not indicates that most likely, the drive is working perfectly fine, though.

 

Below is my result from HDTune, I connect the drive through USB 2.0




Do you think the drive is ok?

 

Well, the idea is not to look at the performance, since you'll be bottlenecked by the USB 2.0 interface anyway... instead, my advice to use HDTune was so that you can look under the Health tab to see the drive's SMART data, which will generally tell you if there is anything significantly wrong with the drive.

 

It shows nothing under "Health" anything specific I must know? Under the setting etc? I formatted the disc to "NTFS"



I tried Acronis, CrystalDisc, HardDisk Sentinel, SSDLife Free nothing shows under Health/S.M.A.R.T tabs

 

Active SMART is usually quite good at displaying the SMART data.

John

 

That could be due to the fact that it's connected over USB... SMART data doesn't display on my external drives through USB 2.0 either. At this point, though, I think it's relatively safe to assume your SSD is okay, as it works in a USB caddy and in your X201. The issue likely lies with your X220.

 

Shall I try my SSD to my X201? My X201 has no more warranty though. And I don't know how to extend the warranty.

25th of May 2011 1337 hrs
Well I tried the SSD in one of my guys laptop. It's an ideapad also by Lenovo. it works fine. I will post results on HDTune. Here we go:



Is everything ok? Thanks

 

So I hope today getting back my X220 back from the repair center. I checked with Lenovo's logs they have sent the parts to the repair center. Now the repair center asked 4 hours to install the mainboard. Shall I try to install the M4 again? Which is the best way to install it? I saw a few posts:
1. Installing without the bracket, the M4 SSD in full
2. Installing it without the top cover
3. Installing it without both top and bottom cover.

Which is which? Thanks

 

Yeah unfortunately I am having the same problem with my x220 with the 2100 Detection Error. Both the M4 ssd and my original drive come up with the same problem. I am running the ssd in my x61s as I type this so I know the drive is not the problem. Probably going to have to get my motherboard replaced, grr. Seems really strange to me that swapping out a hard drive could do that. I have replaced more hard drives than I care to remember, never caused a problem in any system before.

 

Did you also ordered WWAN into your system? The repair center on my side suspects that the cables of the WWAN was not properly terminated. So the cables could the one be causing this short.

 

No I did not order the wwan. I was wondering if resetting the mother board by taking out the battery might help? I have tested both the drives (original 7200 hdd and ssd) in my other laptop and they are fine.

 

the CMOS battery u meant? Give it a try. Haven't tried it yet. If taking the main battery I have tried that many times and still I have to bring my X220 to the repair center

 

Yeah resetting cmos did nothing. I also checked the ssd with active smart(installed in drive bay of my x61s) and hd tune pro health on both the stock 7200 hdd and ssd. Both drives look to be fine. I will be calling lenovo for repair tomorrow. Laptop is less than a month old.

 

well you are lucky that you have it for at least a month. Mine is dead after it arrived. Good luck

 

Mine is dead in 2 days after it arrived due to the same error. What's worse, Lenovo does not have parts to fix it. I have waited for a month

 

So whats up with all these X220 HDD errors people are getting?

 

I had to send my laptop back to get the motherboard replaced. Everything is working fine now. Here are some results for my M4 128GB

 

Could it be one of those early motherboards with the bad SATA controllers? (newbie question)

 

does lenovo replace the motherboard new? I have this weird feeling that Lenovo only repair the motherboard? What are my chances screwing everything again with the installation, LPM etc? I have upgrade the firmware though. @glambert have you update your M4 to the latest firmware?

 

i've gotten that same error twice now, not with the original HDD but with the SSD.
for 2 days I left the unit on a modded balanced power profile (turn off lcd after 5mins). When I reach home after work, I see this 2100 Detection Error.
After a reboot, it comes back on as if nothing happened.
i wonder if it's power related...

 

have the same problem with my new X220 after switching to Crucial M4, notebook gives me only 2100 Detecting error nd HDD0 on any drives, is any way to fix it??

 

send it back to Lenovo, don't waste your time. It's an hardware error

 

Maybe you guys should consider only using hard drives as they were designed to be used, and inserting them correctly instead of as bare cards, risking shorts?

 

If I reflash my BIOS will this help me, how do you think?
Maybe is any bootable diagnostic software to test my X220?

 

I'll try again. It sounds to me like you are all shorting your motherboards by using the Crucial M4 in a way in which it's not designed to be used. Do you feel honest in asking for support for Lenovo without giving all the details, if that's what some of you have done?

 

I told Lenovo's support the truth and they still change my mainboards. It is a CRU (Customer Replacement Unit) parts and not suppose to short circuit the mainboard in any case.

 

additionally I have installed WWAN Ericsson F5521gw modem by myself, but everything worked until I changed my HDD to SSD.
Is installing WWAN modem void the lenovo warranty??

 

You told them that you were cramming a drive into a slot that was smaller than it was designed for? If you took off the drive casing, did you additionally tell them that?

The fact that a hard drive can be replaced does not mean that knowingly using the wrong hard drive and frying your motherboard is within your warranty coverage. You used a drive that's not intended for that laptop, pure and simple.

You wrote,

The truth is never a bad option. Then you wrote,

So it seems like you'd agree that you either used the thin cover and caused a grounding issue, or you removed the thin cover at some point and used the drive in a a way even further from its intended use.

Then dbman190 posted this, which sounds to me like advice to knowingly avoid telling the whole truth to Lenovo support:

Now it seems like you are considering various options for reinstalling this incorrect-sized drive, which already caused issues in your X220, again, including:

I'd avoid reinstalling the same non-approved part again in your laptop and risking frying your mainboard yet again. And if you do do this again, I don't think Lenovo should pay for your repair.

 

That time I had no experience in what to tell the technical support, I was afraid they would not replace the mainboard. Turns out when asked I decided to tell them the truth that I was replacing the original HDD with the M4 SSD.

Yes you are correct they did not ask how do I install it and did I do modifications on the SSD. So you can consider that I was lucky. I read somewhere in the forum that this is a CRU which can be replaced by our own, I guess Lenovo didn't care at that time or it is somekind of hole in their warranty service.

Agreed, at this moment it is the only thing how to enjoy my investments in M4 SSD and x220. So I was lucky that the mainboard is being replaced.

 

Well 2 of the 8 of our laptops are getting this error with the SDD that comes with the machines. So I think its a Lenovo problem.

 

I got this error when I tired to switch. They are sending me a new HDD....then onsite service for the motherboard if that doesnt work. They keep telling me that it is probably caused by harddrive chip, but I find it hard to believe consider it is a NEW SSD and a 2 month old HDD...

So my question is:

Are my old HDD and new SSD both bricked??? I tired to put them in "Rosewill RX81U-AT-25A Rigid aluminum 2.5" SATA to USB 2.0 Ext. Enclosure" and neither detect.

Should I even try to put the SSD in when/if they replace the motherboard?

(Thanks god that I just acronised everything before this happened...)

 

--> hitman_36 I have question for you, did you have to update any serial numbers in eeprom after replacement your motherboard ??

 

errr no, what is eeprom

 

eeprom is where your system board hold serials numbers, so when motherboard is replaced we need to save in this new motherboard notebook type (e.g. 4286-CTO) and notebook serial number. Did you do it yourself, or your tech service?

 

...................................................

 

This is one of the reason why I buy thinkpad, so I dont have to worry anything about this. My guess the tech service did it. Did you replace the motherboard by yourself? Will that be void the warranty?

 

My X220 was DOA with this error, so I had my system board replaced yesterday.

What surprised me was that the SATA connector on the board has some flex in it, which the engineer told me was by design to allow for slight variance in the positioning of the drive when it is inserted. I wonder if this makes it more susceptible to damage?

Zuku - The engineer keyed in the notebook type and serial number details in my case.

 

I've received my X220 and see that my service did too the same

 

I receive this error often at the company I work for. The model we have problems with is the Lenovo T430s. Solid State Drives.

Solution is to update the FIRMWARE on the computer.

Firmware update for Micron C400 series Solid State Drives to fix bluescreens and system hangs - ThinkPad

 

I had the same issue on my x230. Put the SSD in the bracket the original HDD came in

Haven't had the issue since. I think it needs the tray to hold the SSD securely against the connectors.

 

any update on this issue?
my friend's X220 is experiencing the same issue with her M4 crucial SSD.

right now I connected it to a Sata wire into another computer.. it can't read the SSD.
i put in a regular HD into the X220..it works.. is the HD dead?

--update--
ok the regular HD also doesn't work.. it would try to boot windows then blue screens. restoring it to a previous state, factory conditions, etc.. still leads to blue screens.