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    Globalsaving experience

    Discussion in 'Lenovo' started by gt1209, Dec 5, 2008.

  1. gt1209

    gt1209 Notebook Enthusiast

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    I recently purchased a 90W Lenovo AC adapter (for my T60) from generalsaving.com via google checkout and I would like to briefly share my experience:

    1. Purchased on 11/19.
    2. Item shipped from China on 11/20.
    3. Received on 12/1 (I live in Midwest). I identified that their 3 prong cord doesn't fit with the AC adapter and reported the problem to generalsaving via google checkout that evening.
    4. Generalsaving responded in the same evening, after a couple of e-mail exchanges, they promised to send me a new 3 prong cord on 12/3.
    5. Received the new 3 prong cord today, 12/5, and it fits the AC adapter.

    This is a review on their customer service, not the actual product itself. :) Also, I'm not familiar with their return policy on defect products.
     
    gt1209, Dec 5, 2008
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