GPU Problem, Y580

Hi guys, hope you can help me out with something.

Bought my Y580 last year in August and it has served me faithfully until recently. I use the laptop for everything, college work, gaming, movies and music so I spend the large majority of the day using it. I was very impressed with the performance I was seeing from the laptop, it could run games extremely well with very nice FPS. Recently however, I have noticed it has struggled with any game I play. Where I used to be able to play games such as League of Legends on the highest settings with a stable 60 FPS, I can not play it on medium without it dropping in FPS at any moment where there is action in game now. As well as this decrease in gaming performance, I have also noticed that the laptop loads things slower than it used to as well as the fan is now almost constantly on to an audible level.

I have gone through the only software maintenance I know such as running CCleaner, a full virus scan with MalwareBytes and Avast, a defrag with Defraggler and the stock Windows one. Windows Defender shows no issues either.

Is it worth sending in for repair under warranty or could I fix these issues myself?

Thanks for your help, Daniel.

 

Bump for help

 

Have you thought about restoring the OS to it's original state?

I was having gameplay stuttering issues with mine in Windows 7 but when I updated to 8 in January all the stuttering disappeared.

Good luck!

 

This may sound like a stupid thing to say but make sure your battery is not set on balanced or power saver. I know it sounds stupid to ask but you would be surprised how many people post about there laptop not playing games anymore and that actually is the problem.

If that's not it, go to where to can change the power mode, and click advanced on the high performance preset. Make sure everything is set so that the computer will use its full potential.

Sent from my Nexus 4 using Tapatalk 2

 

Hi guys and thanks for the advice. I was actually advised by a friend to re install Windows so I will try that. As far as the power options go, everything is normal and as it should be sadly so I'm still thinking there is either a software or hardware issue. Can I ask if anyone if they have dealt with Lenovo warranty before? How long should I be expected to be waiting and are they efficient in their repairs? Thanks again.

 

Sent my 1st Y580 in twice for repairs, first time for a motherboard, second time for a loose display wire. Both times it was gone for about 2 weeks. My other 580 has had no issues at all.

 

You should also check for dust; your system may have collected a lot of dust during the year and it may require cleaning (that could be one of the reason you are getting high rpm from the fan). You need an air compressed can to try to clean it up if you do not want to open it and clean it with a brush or something... Also try to play with the power plan and change it to high performance. If this helps, then you know what you have to do (reinstall the power system in your Y580 so that it resets it to default).

 

beat me to it.

what I was writing: Hello, have you considered heat as a potential cause for the problem? Given that you mentioned the fans turning on a lot it could come down to a build up of gunk and dust and ramen noodles and weed smoke (you're in college right? ) heating up the CPU and causing it to throttle down during heavy calculations (like a firefight in a game). I know for a fact that my Macbook pro retina's CPU ran 5-8C hotter per core less than a year after purchase due to built up dust blocking the airvents.

Now, considering that my brand-new Y500's CPU can reach and go over 90C in some heavily CPU-bound games (at least in my experience in a 24C room with mediocre air flow), I can see the possibility of built up dust negatively affecting your CPU to the point it actually starts to feel wrong. What I'm thinking may be happening here is that you are indeed reaching that hardcoded temperature and, in an effort to keep your laptop cool, the CPU is throttling itself back and forth between turbo speeds and some idle frequency that lenovo probably chose. Or it could be your GPU doing something similar (also heat related), as kepler cards are known to behave a little differently than previous generation's.

SO, tl;dr:
1. Try using compressed air to get as much dust out of the system as you can (after taking off the back plate of the laptop of course). when blowing with compressed air, make sure not to allow the air to rotate the fans, as that can cause damage to them.
2. Use this guide to monitor GPU/CPU temperatures and clocks in realtime while gaming: http://forum.notebookreview.com/ali...mperatures-game-benchmark-screen-display.html
3. Identify whether it is a throttling issue or some other hardware related problem and come back here and we'll brainstorm
4. If it is heat related throttling, there are a couple things you can do, including lowering the max frequency of your CPU, lowering the voltage to your GPU, & using throttlestop or adjusting the max processor speed % within the native Windows power profiles section of the Control panel.