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    Frustrated... with my purchasing dept...

    Discussion in 'Lenovo' started by aadadams, Mar 13, 2012.

  1. aadadams

    aadadams Notebook Deity

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    Bought at T420s and bay battery, mSATA, and slim AC/DC adapter a couple of weeks ago... I have received everything but the damned laptop! I get an email this morning about the quote having taxes on it and failed attempts to have the taxes removed yada yada yada resulting in the order being cancelled...

    After a couple hours on the phone and many emails back and forth the computer was ordered today, but damn it I was expecting to have it in a week or so... I hate incompetence especially when it originates from my agency! GRRR! /vent
     
    aadadams, Mar 13, 2012
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  2. lead_org

    lead_org Purveyor of Truth

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    I feel for you.... you got all the accessories but not the machine to use it on.
     
    lead_org, Mar 13, 2012
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  3. aadadams

    aadadams Notebook Deity

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    It took me a long while to "completely" pull the trigger and since then the order has been held up, lost, and most recently bungled... Hopefully, my next post about the T420s will be my impressions of it, LOL!
     
    aadadams, Mar 13, 2012
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  4. PresidentK

    PresidentK Notebook Guru

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    why do you feel that the taxes should be removed?
     
    PresidentK, Mar 13, 2012
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  5. aadadams

    aadadams Notebook Deity

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    It is a purchase for work, and I work for a tax exempt entity so I don't have to pay taxes. Suffice it to say, it makes little sense for us to pay taxes to ourselves.
     
    aadadams, Mar 13, 2012
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  6. PresidentK

    PresidentK Notebook Guru

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    i dont think businesses are obligated to honor tax exemptions

    and in my experience, you have to fax them a copy of the tax exempt certificate and only purchases made and paid for by that entity are eligible

    so unless you are using your organization's credit card and you get them a copy of that certificate i doubt they are going to take off the taxes
     
    PresidentK, Mar 13, 2012
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  7. LOMartin

    LOMartin Notebook Enthusiast

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    "pay taxes to ourselves"

    Seems like he works for Lenovo.
     
    LOMartin, Mar 13, 2012
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  8. miro_gt

    miro_gt Notebook Deity

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    so the church is buying laptops again ?
     
    miro_gt, Mar 13, 2012
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  9. aadadams

    aadadams Notebook Deity

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    To eliminate the guesswork, I work for the USA, hence the "paying taxes to ourselves" statement. Lenovo has our certificate heck we have a dedicated rep, and that's how we resolved it with a new quote without the taxes followed by the purchase late this evening.

    Note my original post in which I indicated my purchasing department was at fault. They never sent the certificate to have them remove the taxes... Sadly, when I configured the laptop through the portal for my organization it was over $2200, but when I called the quote was for just over $1500. Were it not so substantial I would have used the portal to simplify things. Alls well that ends well I guess.
     
    aadadams, Mar 13, 2012
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