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    "Free" Upgrade. really? I have to pay for shipping?

    Discussion in 'Lenovo' started by Chango99, Sep 27, 2009.

  1. Chango99

    Chango99 Derp

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    17$ shipping... this is hardly "free". I paid about 44$ to go from home basic to home premium just to get this "free" upgrade and now it turns out I have to pay 17$ shipping... AWESOME!
     
    Chango99, Sep 27, 2009
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  2. jaredy

    jaredy Notebook Virtuoso

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    Call and complain if it says that on your receipt/invoice.
     
    jaredy, Sep 27, 2009
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  3. erik

    erik modifier

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    http://www.microsoft.com/windows/buy/offers/upgrade.aspx

    "Qualifying PCs, offer details, and product delivery methods will vary by manufacturer, so check their sites for specifics."

    http://www.lenovo.com/us/en/windows7/index.html

    "Customers are responsible for shipping + handling and any tax or duty fees unless otherwise notified."

    the $17 covers media, processing, handling, shipping, and tax.   considering that hundreds of thousands (possibly millions) of systems could potentially sell requesting windows 7 upgrades, eating the cost would cost lenovo millions in losses.   the cost has to come from somewhere and unfortunately microsoft won't foot the bill.
     
    erik, Sep 27, 2009
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  4. jaredy

    jaredy Notebook Virtuoso

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    Okay that got edited to be totally different from what I thought OP was originally talking about...

    Read the fine print.
     
    jaredy, Sep 27, 2009
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  5. dennisV

    dennisV Notebook Geek

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    Well, it's $24.26 to ship to Australia. Thankfully Vista Business was included in the price (well, it says "free", but I bet it's just included there somewhere), so I didn't have to pay extra to get the "free" upgrade to 7. I was surprised to find out the shipping charge as well, but not much choice there.

    OTOH, I'd much happier if they just sent me the license key via normal mail (how much can that cost? a couple of dollars?) and I'd just download Windows 7 from MS' site. I can burn a DVD on my own :)
     
    dennisV, Sep 27, 2009
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  6. hbrocks

    hbrocks Notebook Geek

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    The Big print giveth......

    the fine print taketh away!
     
    hbrocks, Sep 27, 2009
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  7. aadadams

    aadadams Notebook Deity

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    Now that's funny!
     
    aadadams, Sep 27, 2009
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