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    Fingerprint recognition is disabled, what gives?

    Discussion in 'Lenovo' started by Karl Gruber, Dec 18, 2005.

  1. Karl Gruber

    Karl Gruber Notebook Consultant

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    My T43P fingerprint reader is disabled. How do reenable the fingerprint recognition. I added my brothers pinky, the thinkpad restarted and my fingerprint reader now says disabled. I will call tech support and wait 1 hour for help.

    If anybody has a solution, I will definately appreciate the help.
     
    Karl Gruber, Dec 18, 2005
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  2. goldrush76

    goldrush76 Notebook Consultant

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    Some people have said that IBM provides excellent tech support. It is my (minimal) understanding that only the PC *sales* have been sold to Lenovo, but the Tech support is still done by IBM? Uncertain.
     
    goldrush76, Dec 18, 2005
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  3. Karl Gruber

    Karl Gruber Notebook Consultant

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    Karl,
    Restart your computer one more time. This should re-enable the fingerprint reader software.
     
    Karl Gruber, Dec 18, 2005
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  4. Karl Gruber

    Karl Gruber Notebook Consultant

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    Brilliant, myself.
     
    Karl Gruber, Dec 18, 2005
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  5. goldrush76

    goldrush76 Notebook Consultant

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    Talk about multiple personality disorder :)
     
    goldrush76, Dec 18, 2005
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  6. Brian

    Brian Working at 486 Speed NBR Reviewer

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    I can't even understand this conversation, sheesh. I've never heard of the biometric scanner disabling itself. I'd consider re-installing or calling support.
     
    Brian, Dec 18, 2005
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  7. Karl Gruber

    Karl Gruber Notebook Consultant

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    I fixed the problem. I restarted my computer. It works now.
     
    Karl Gruber, Dec 20, 2005
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  8. Cerebral_mamba

    Cerebral_mamba Notebook Consultant

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    For future reference,
    1. you can disble/enable fingerprint readed from the BIOS.
    2. You can do the same from ThinkPad Configuration in Access IBM or ThinkVantage
    3. Can do the same from device manager
     
    Cerebral_mamba, Dec 28, 2005
    #8