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    Fingerprint reader when returning from sleep in Vista

    Discussion in 'Lenovo' started by JoeFalk, Jan 17, 2008.

  1. JoeFalk

    JoeFalk Notebook Enthusiast

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    Sometimes when my computer comes back from sleep the red fingerprint login button at Vistas Welcome Screen says "Please connect the fingerprint reader", this never happens when i boot my computer (pre. OS, or in OS) and as such i think it is software and not hardware related. Anyone else got a clue what could be the problem?

    Regards /JF
     
    JoeFalk, Jan 17, 2008
    #1
  2. optomos

    optomos Notebook Evangelist

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    Does it eventually go away and you can swipe? The FPR's can be slow when they come out of sleep or hibernation.
     
    optomos, Jan 17, 2008
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  3. nobscot6

    nobscot6 Wise One

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    all i can think of is maybe that it's going to sleep.........

    did you check under device manager >> power management to see if your lappie can turn off the fingerprint??

    ann
     
    nobscot6, Jan 17, 2008
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  4. JoeFalk

    JoeFalk Notebook Enthusiast

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    Thanks both of you! I found that it could turn it of to save battery.
    I guess it won't draw that much juice so I'll deny it that ability in the future.

    Should the problem still occur I'll listen to optomos advice and just give it a minute.

    Thanks people! /JF
     
    JoeFalk, Jan 17, 2008
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  5. JoeFalk

    JoeFalk Notebook Enthusiast

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    Thanks both of you! I found that it could turn it of to save battery.
    I guess it won't draw that much juice so I'll deny it that ability in the future.

    Should the problem still occur I'll listen to optomos advice and just give it a minute.

    Thanks people! /JF
     
    JoeFalk, Jan 17, 2008
    #5
  6. klutchrider

    klutchrider Notebook Evangelist

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    Interesting, never had that happen to me after I put it to sleep/hibernation. Guess I'll see sooner or later, nice read.
     
    klutchrider, Jan 17, 2008
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  7. iorgus

    iorgus Notebook Consultant

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    Happened to me a couple of times but it stop after I upgraded my notebook via ThinkVantage software.
     
    iorgus, Jan 17, 2008
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  8. jayzala

    jayzala Notebook Enthusiast

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    Hello,
    How do you make it so it doesn't turn off the finger print reader. I can't log on after sleep using the finger print reader because it says it is not connected.
     
    jayzala, Mar 26, 2008
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  9. MikesDell

    MikesDell Notebook Evangelist

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    Mine said the same thing a few weeks ago. Only happened twice. When I turned the computer back on from sleep, below the fingerprint option, instead of "swipe finger" is says "connect fingerprint reader" and you have to manually type in your password. This only happened two times, and (knock on wood) has been fine since. I have not done a single thing (as far as upgrading drivers, etc.) to the computer, so maybe the fingerprint reader was not awoken from sleep yet or something ??
     
    MikesDell, Mar 27, 2008
    #9