The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Fingerprint - "the swipe is too short"

    Discussion in 'Lenovo' started by Lola2008, May 12, 2008.

  1. Lola2008

    Lola2008 Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Dear Sir/Madam,

    I have Lenovo 3000 N200 (0769), Windows Vista Home Basic SP1 (English),
    Fingerprint Sofrware 1.1.0.21 (Russian), AuthenTec, Inc. AES2501A - 7.9.0.4 and the following problem.

    The NB was bought 2 months ago. The Fingerprint has worked perfectly for a month and half. Now when I try to input my fingers it says "the swipe is too short". In a service center of my city they have suggested to format my disk, to install the system anew, and if it does not work, to book the detail. In whole it takes at least 2 weeks. :( Because of work I can not allow to part with it for a such long period of time. Please, could you be so kind as to recommend something? Or it looks as really "hardware" problem?
    Thanking in advance!

    Sincerely ,
     
    Lola2008, May 12, 2008
    #1
  2. tallshorty

    tallshorty Notebook Evangelist

    Reputations:
    22
    Messages:
    459
    Likes Received:
    0
    Trophy Points:
    30
    I think that means your finger is too narrow. It shows up with the same error when I was setting up the fingerprint reader for my girlfriend. Only her thumb was wide enough to work. Try adding your thumbprint into the fingerprint program. Bet it will work.
     
    tallshorty, May 13, 2008
    #2
  3. zephyrus17

    zephyrus17 Notebook Deity

    Reputations:
    646
    Messages:
    1,576
    Likes Received:
    0
    Trophy Points:
    55
    Or just press down firmer on a normal finger to increase the 'spread'
     
    zephyrus17, May 13, 2008
    #3
  4. duffyanneal

    duffyanneal Notebook Deity

    Reputations:
    539
    Messages:
    981
    Likes Received:
    0
    Trophy Points:
    30
    Make sure your finger isn't too dry. The sensors get a little flaky if your finger is a little dry.
     
    duffyanneal, May 13, 2008
    #4
  5. Lola2008

    Lola2008 Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Thank you for the answers. But I have used it without any problems for a month and half by the same fingers. I suppose that may be either some updates of Lenovo or Vista have created this problem or the detail has died.

    Has anybody faced the similar problem?
     
    Lola2008, May 13, 2008
    #5