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    Extended warranty options for X1 Carbon Gen 5

    Discussion in 'Lenovo' started by psychopomp1, Jan 4, 2018.

  1. psychopomp1

    psychopomp1 Notebook Consultant

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    Hi
    I'm in UK and recently purchased a X1 5th Gen in silver from USA which came with a 1 year warranty. Upon entering the notebook's serial # on the Lenovo website, I'm presented with many options to extend the warranty, could someone explain to me what is meant by "3/4/5Y International Services Entitlement" does this mean that I could extend the warranty for up to 5 years and which Lenovo UK would also honour the warranty? If so, the price of $30 is almost too good to be true..... This is a screenshot of the warranty options available to me:

    [​IMG]
     
    psychopomp1, Jan 4, 2018
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  2. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    Try: https://www.reddit.com/r/Lenovo/comments/4ogucd/lenovo_warranties_explained/
     
    Mobius 1, Jan 4, 2018
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  3. psychopomp1

    psychopomp1 Notebook Consultant

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    ok got clarification from Lenovo support wrt warranty options. The 'International Services Entitlement' warranty option only adds international warranty coverage to an existing USA return to depot warranty, eg you can only add '5 year International Services Entitlement' to a 5 Year basic US warranty. So i've simply paid $10 extra to add International warranty coverage to my 1 year standard US warranty. I knew $35 was too good to be true to extend the warranty for a further 5 years LOL
     
    psychopomp1, Jan 5, 2018
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  4. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    That's odd though, most thinkpads come with international warranty already even with the basic depot.

    Or maybe you bought the cheapest x1 gen 5 and got a different warranty status?
     
    Mobius 1, Jan 5, 2018
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  5. psychopomp1

    psychopomp1 Notebook Consultant

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    Yeah I was under the impression that Lenovo notebook warranties included worldwide coverage but I'm guessing that only applies to products bought directly from Lenovo. I bought my high spec X1 Gen 5 (silver) from a respected US ebay lenovo reseller, it cost $1700 with immediate shipping whereas it would have cost me close to $2000 for the same spec X1 and a 2 week build time from Lenovo directly. So I guess one of the downsides of my purchase was a US only warranty but for an extra $10 this has been extended worldwide. In case anyone is wondering how I got the Silver X1 shipped to UK, I had the notebook delivered to my shipito.com address who then sent it via DHL to UK.
     
    psychopomp1, Jan 6, 2018
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  6. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    silver thinkpad


    ewwwwww

    D:
     
    Mobius 1, Jan 6, 2018
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  7. psychopomp1

    psychopomp1 Notebook Consultant

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    Yep, I know folks will either love the X1 in silver or hate it...a bit like Marmite LOL. I was getting a bit tired of always having a black Thinkpad so decided to be different this time. I love it in silver, looks very MacBook-esque :bigwink:
     
    psychopomp1, Jan 7, 2018
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  8. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    @ / PM me if you ever sell that X220.
     
    Mobius 1, Jan 7, 2018
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  9. psychopomp1

    psychopomp1 Notebook Consultant

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    Decided to keep the X220 for now but may decide to sell it in a month or two. You'll have first dibs on it :)
     
    psychopomp1, Jan 8, 2018
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