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    Error: can't load generic dvd installer

    Discussion in 'Lenovo' started by richarddd, Mar 26, 2008.

  1. richarddd

    richarddd Notebook Consultant

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    On boot, I get an error message: Windows could not load the installer for {4D36E965-E325-11CE-BFC1-08002BE10318}. Contact your hardware vendor for assistance.

    I then get a taskbar message: Found new hardware generic DVD-Roms SCSI Cdrom device.

    This may (or may not) be related to uninstalling and reinstalling iTunes. Searching the registry key, there is an entry for {4D36E965-E325-11CE-BFC1-08002BE10318} which includes a reference to GearAspi, which iTunes uses as a cdrom driver.

    I've tried uninstalling iTunes, reinstalling it, doing the same for Daemaon tools, and deleting parts of some registry keys (e.g., the upperfilters GEARAspiWDM entry), none of which help.

    I tried disabling the device in device manager, but Windows say it does not have an installer.

    I'm running XP SP2 on an x61s. I don't have a hardware cdrom or dvdrom device attached.
     
    richarddd, Mar 26, 2008
    #1