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    Email for customer service?

    Discussion in 'Lenovo' started by Ruff_ilb, Oct 1, 2007.

  1. Ruff_ilb

    Ruff_ilb Notebook Enthusiast

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    I've been trying to contact customer service for a few weeks now regarding my T61p order which has been delayed to ~80 days after I ordered it, but they aren't responding to any of my emails. What's the best way you all have found to reach customer service?
     
  2. Eleison

    Eleison Thanatos Eleison

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    Have you tried calling?
    Support:
    800-426-7378

    General Inquiries:
    1-866-45THINK (866-458-4465)
    Monday - Friday, 9 AM - 7 PM, EST

    Administrative Support (Order Status, but maybe not for end-users):
    1-866-42THINK (866-428-4465)


    In my experience, if an email gets no response, a phone call works wonders.