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    Driver download problem

    Discussion in 'Lenovo' started by billaboard, Jul 19, 2010.

  1. billaboard

    billaboard Notebook Consultant

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    I know this is a below the bottom of the range model, but I'm awaiting delivery of a Lenovo G550 that has had its recovery partition wiped and an OS installed that I probably don't want.
    So, I thought I'd download the drivers and bios etc for the various Microsoft OS's so that I was ready for when it arrived.
    The IBM matrix pointed to on this site seems not to include this model, so I have been trying to use
    Lenovo Ideapad Support & downloads - Drivers & Downloads
    and selecting drivers, but all I get are network is busy timeout messages. I have tried to register on the site without having the serial number and it seems to work (it says Hello Bill!).
    Am I doing something wrong?
     
    billaboard, Jul 19, 2010
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  2. AlbuquerqueFX

    AlbuquerqueFX Notebook Consultant

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    As a point of clarity: where is it timing out? Just building the initial page, or after you select an OS, or after you've tagged a bunch of items to download? And are you downloading them all as a 'group', or are you downloading them individually?

    I've had problems with IBM's little download director or whatever they call it -- the activeX control they use for grouping your driver downloads. I personally just download each one separately, and this avoids a lot of headaches I've had in the past.
     
    AlbuquerqueFX, Jul 19, 2010
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  3. billaboard

    billaboard Notebook Consultant

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    It times out at the stage where I have just selected the download folder. There's a long delay then the timeout Network Busy message.
    I've just tried again with only one file (I was selecting 3 before) but it does the same.
     
    billaboard, Jul 19, 2010
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  4. AlbuquerqueFX

    AlbuquerqueFX Notebook Consultant

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    Curious indeed. I followed your link, opened up the Chipset category, and clicked download on the XP chipset line. I agreed to the EULA popup, and it immediately opened a new tab and began downloading IN1CHP07WW1.exe without issue.

    It might be something with your browser or your connection. I'm using Chrome, and I'm on a relatively fat pipe here at the office.
     
    AlbuquerqueFX, Jul 19, 2010
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  5. billaboard

    billaboard Notebook Consultant

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    I'll have to leave it for another day.
    I've tried rebooting, tried IE instead of Firefox and tried turning the Windows firewall off.
    I'm trying to do this on a Lenovo 3000 N100 running XP, and I usually have no problem with throughput.
    It never shows any EULA popup. Do I need to be signed in to that site? Although I'm shown as signed in, I didn't have to confirm anything, so maybe I'm halfway through the window? :)
     
    billaboard, Jul 19, 2010
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