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    Display fades to white (Lenovo x240) - boots fine

    Discussion in 'Lenovo' started by esmail, Jul 23, 2017.

  1. esmail

    esmail Notebook Consultant

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    Hi,

    The display on my 3+ year (4 month past warranty) old Lenovo X240 is starting to have problems (12.5" HD (1366 x 768) LED Backlit AntiGlare IPS Display, Intel HD Graphics 4400). It boots fine, but every once in a while I’m using the system, the image will start to fade to white (actually more like light gray), i.e., the current image becomes more and more latent, while the sound continues. I snapped three pictures while I was watching an episode of Bosch when this happened again this morning. The screen will eventually blank, and I’ve notice a while (somewhat jittering line) at the bottom of the screen while this is happening. (See image links at bottom)

    If I close the lid and then open it, it will generally reset itself, but it’s been happening more frequently late, though there’s no pattern and I can’t replicate it at will (with an external monitor for example). Again, never have this problem during boot up.

    Three quick questions:

    1. Has anyone come across this? Any idea what this might be?

    2. If so, is this easily (ie cheaply) fixable? I like the laptop and would continue using it otherwise
    .
    3. If not, what would be an equivalent laptop in place you could recommend, Lenovo or otherwise. It looks like there’s a Lenovo X270 now – would that be the one to consider? Any non-Lenovo laptops I should consider?

    FWIW, I’ve only had Thinkpads in the past (T23 if even earlier), I program and like the dedicated PgUp/PgDn,Home/End and arrow keys for editing purposes.

    Thanks!

    PS: I’ve seen a number of posts with people having white screens on boot, but this is not the same.

    Images can be found here:
    http://imgur.com/T5noqfh
    http://imgur.com/tDGkpmO
    http://imgur.com/pagXgou
     
  2. namaiki

    namaiki "basically rocks" Super Moderator

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    The LCD cable could be loose or damaged.
     
  3. esmail

    esmail Notebook Consultant

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    Thanks for the help/suggestion.

    If it just needs to be re-seated that doesn't sound too difficult - I'll have to find the instructions to disassemble the laptop and find the connectors. I guess for now I just hold off until this problem becomes too frequent.

    I did a quick check, it seems like a replacement cable - if necessary - is quite costly at around $60 :-(
     
  4. Starlight5

    Starlight5 Yes, I'm a cat. What else is there to say, really?

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    @esmail check your configuration in PSREF and write the FRU of exact LCD cable installed; it shouldn't cost over $20 with shipping.
     
  5. esmail

    esmail Notebook Consultant

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    Great, thank you! Will do.