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    Dead pixel on W510

    Discussion in 'Lenovo' started by JarodL, Aug 2, 2010.

  1. JarodL

    JarodL Notebook Consultant

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    I have had my W510 for about a month now and I just got a dead pixel almost dead center in the screen.

    Has this happened to anyone before? What is Lenovo's policy on dead pixels?
     
    JarodL, Aug 2, 2010
    #1
  2. ZaZ

    ZaZ Super Model Super Moderator

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    Three or more to get a replacement. You can call and ask since it's in the center of the screen.
     
    ZaZ, Aug 2, 2010
    #2
  3. JarodL

    JarodL Notebook Consultant

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    I am up to about 6-7 now in a 1/2" cluster. Has anyone else had this issue and had their screen replaced? How long does the process take? It is fairly hard for me to not have my laptop for a week.
     
    JarodL, Oct 9, 2010
    #3
  4. LoneWolf15

    LoneWolf15 The Chairman

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    You could consider upgrading from depot warranty to on-site service if you don't wish to be without it. If your laptop is your lifeline, it's usually best to have onsite as part of your warranty.
     
    LoneWolf15, Oct 9, 2010
    #4
  5. halobox

    halobox Notebook Deity

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    I would make sure if upgrading the warranty in that manner, that you can file a claim like this right away.
     
    halobox, Oct 9, 2010
    #5