The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    DId I void my warranty?

    Discussion in 'Lenovo' started by intel 4004, Sep 9, 2013.

  1. intel 4004

    intel 4004 Notebook Consultant

    Reputations:
    0
    Messages:
    117
    Likes Received:
    0
    Trophy Points:
    30
    Today, I follow the pdf from lenovo and took apart my laptop. I still have two years of warranty. DId I just void it? The reason I took it apart is because it is getting too hot while gaming (league of legends) on the lowest settings. CPU get up to 96f. Second thing is the fingerprint reader is dead again. The first time I brought it to lenovo's repair, they just replace the motherboard and didn't even brother check what cause the problem. If taking it apart does not void the warranty, can I take it to them and tell them everything I did?

    thanks
     
    intel 4004, Sep 9, 2013
    #1
  2. baii

    baii Sone

    Reputations:
    1,420
    Messages:
    3,925
    Likes Received:
    201
    Trophy Points:
    131
    Opening laptop may/may not void warranty depending brand and model.

    In general, if you tell them , then maybe yes. If you don't tell them and you did not break anything major, no.
     
    baii, Sep 9, 2013
    #2
  3. intel 4004

    intel 4004 Notebook Consultant

    Reputations:
    0
    Messages:
    117
    Likes Received:
    0
    Trophy Points:
    30
    My laptop is a T420s. The thing is, I have one left over screw :| going to check where it belong it later...
     
    intel 4004, Sep 9, 2013
    #3
  4. Flickster

    Flickster Notebook Evangelist

    Reputations:
    104
    Messages:
    335
    Likes Received:
    2
    Trophy Points:
    31
    As mentioned earlier, If you didn't break anything, don't say anything about having opened the laptop etc. Basically you don't want to give them any excuse to void your warranty so if they can't tell you opened it then don't say a thing.

    If there is clear marks that you have opened the laptop and they ask about it, say that due to the heating issue, you were just giving the fan/heatsink a clean with some compressed air. I don't think they can void your warranty for simply opening the case and blowing it with air.

    Now if you are missing a screw that belongs to a component that is not considered customer replaceable, that could be an issue if they detect it.

    Is the single screw the only problem or did you break something?
     
    Flickster, Sep 10, 2013
    #4
  5. iCrazyNoob

    iCrazyNoob Notebook Guru

    Reputations:
    197
    Messages:
    55
    Likes Received:
    3
    Trophy Points:
    16
    turn off turbo boost then you're all set.
     
    iCrazyNoob, Oct 4, 2013
    #5
  6. phamhlam

    phamhlam Notebook Evangelist

    Reputations:
    32
    Messages:
    405
    Likes Received:
    33
    Trophy Points:
    41
    96F is overheating? Do you mean 96C?
     
    phamhlam, Oct 4, 2013
    #6
  7. iCrazyNoob

    iCrazyNoob Notebook Guru

    Reputations:
    197
    Messages:
    55
    Likes Received:
    3
    Trophy Points:
    16
    lol i doubt its at 96F thats only 35C
    any load on the cpu will make it higher than that. even more if hes running games.
     
    iCrazyNoob, Oct 6, 2013
    #7