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    DHL Shipment Tracking Broken?

    Discussion in 'Lenovo' started by Joshnerd557, May 19, 2011.

  1. Joshnerd557

    Joshnerd557 Notebook Enthusiast

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    Okay so I bought a new thinkpad on the 8th and it finally shipped this Monday and it says it will take 5-7 days to ship, so when I check my order status it says shipped 16/05/11 and then has a tracking number link and when you click on it, it comes up with a dialog window with shipping times in a table like; QLD - 5-7 days. Above that it says this is Provided by DHL or something close with the same number link. This time the link directs you to a webpage with different sections but there are no details filled in except for things like weight and volume. There is also a section that says "Carrier Info" nothing is filled out in it same with "Shipment Status Audits". In another section called "Shipment" it says "Status:" with nothing in it same for "Handover to Trucker Timestamp". Please help I would like to know if my Laptop hasn't shipped or if it's just broken as I am using my old computer which keeps shutting down hence why I'm buying this thinkpad! Need for work by Thusday! :(
     
  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    Is this shipped direct from Lenovo? My T420s came using UPS and I would expect the same courier to get all their business. Or is it shipped from a reseller?

    John
     
  3. princealyy

    princealyy Notebook Evangelist

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    Not surprising at all since dhl and some other carriers use outsourced agents in some parts of the world and their technology is not streamlined ... So sometimes the scanning if data back to their website doesn't happen right away ... And I a few occasions i have seen tracking go from shipped .... To delivered in 4 days and nothing in between ....

    Try to call dhl and see what they say.