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    Customer service

    Discussion in 'Lenovo' started by you2000too, Apr 10, 2008.

  1. you2000too

    you2000too Notebook Enthusiast

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    How good is Lenovo customer service?

    Thanks!
     
    you2000too, Apr 10, 2008
    #1
  2. jnorman5

    jnorman5 Notebook Consultant

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    Good afternoon!

    It's a very broad question but my experience has been that the sales center was amazing for lenovo canada. They were able to answer all my questions, give me a price adjustment, etc etc etc. On the technical support side though, I have had a few issues as have others in the forum. Here is my thread describing my situation and those of another person as well.

    Cheers.
     
    jnorman5, Apr 10, 2008
    #2
  3. Arki

    Arki Super Moderator

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    Arki, Apr 10, 2008
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  4. steve p

    steve p Notebook Evangelist

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    I had an issue with a key sticking on my lenovo which was a display model when I picked it up. Lenovo shipped a new keyboard in 2 days and adjusted the warranty to reflect the day of purchase. All in all it was quick, easy and efficient.
     
    steve p, Apr 10, 2008
    #4
  5. vi3tscorpian

    vi3tscorpian Notebook Evangelist

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    Lenovo customer service has improved. as long as you don't sound bossy to them then they're willing to help you as long as you want :)
     
    vi3tscorpian, Apr 10, 2008
    #5
  6. you2000too

    you2000too Notebook Enthusiast

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    Thanks to you all!
     
    you2000too, Apr 10, 2008
    #6