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    Client Security Solution 8.0 PROBLEMS

    Discussion in 'Lenovo' started by rmarshll, May 18, 2007.

  1. rmarshll

    rmarshll Newbie

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    I just did a fresh installation of Windows XP, Everything is all Installed.. but when my computer boots to Client Security Solution 8.0 and asks me to enter a new password to enroll the logged in User, it give me this message.

    "The user could not be enrolled with Client Security Solution."

    I have tried uninstalling and reinstalling CSS8 and even the Fingerprint software 5.6 but I just cannot seem to figure out how to fix this..
     
    rmarshll, May 18, 2007
    #1
  2. ZaZ

    ZaZ Super Model Super Moderator

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    Did you set CSS up previously to installing version eight?
     
    ZaZ, May 18, 2007
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  3. rmarshll

    rmarshll Newbie

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    no, it was a fresh install of windows and css8
     
    rmarshll, May 18, 2007
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  4. ZaZ

    ZaZ Super Model Super Moderator

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    When I first got my R60, I set up CSS. When I restored it the factory state later using the recovery discs, on a different hard drive, it still remembered the old settings. It's why I asked if you had set it up before. Perhaps there is a way to clear it. Did Lenovo have anything to say about this? If you don't plan on using CSS, which I personally don't, you can dump it which should solve the problem.
     
    ZaZ, May 19, 2007
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  5. Toucan

    Toucan Notebook Guru

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    I believe that you can boot into BIOS, and reset the security chip. If I remember it correctly, you have to 'cold' reboot into BIOS in order to get the 'reset' option.
     
    Toucan, May 19, 2007
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  6. rmarshll

    rmarshll Newbie

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    Finally got the option in the bios to come up for the security chip to clear it.. now everything works.. Thanks everyone.!!!
     
    rmarshll, May 20, 2007
    #6