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    Clean install using retail Windows 7 now system not recognizing usb/ethernet

    Discussion in 'Lenovo' started by knowleqe, Sep 9, 2011.

  1. knowleqe

    knowleqe Newbie

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    Hi Everyone,

    I bought a W520 off of ebay and the seller wiped the system but I wanted to do a clean install myself just in case. The laptop came with Windows 7 Home premium x64 and I used a retail Windows 7 x64 that I bought in 2009. Now my ethernet drivers do not work and neither do my usb port drivers. Only after did I read that I should not use a retail dvd to do a clean install :eek: . What can I do? I downloaded the drivers and loaded them on a usb drive but my new laptop can't see that drive...

    Thanks for your help.
     
    knowleqe, Sep 9, 2011
    #1
  2. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Windows 7 didn't automatically find the Ethernet controller? Did you try plugging in the flash drive into another USB port?
     
    Tsunade_Hime, Sep 9, 2011
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  3. knowleqe

    knowleqe Newbie

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    Yes, I've tried both USB ports and unfortunately it didn't automatically find the ethernet controller
     
    knowleqe, Sep 9, 2011
    #3
  4. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

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    1. Did you check that all hardware was functioning before you wiped Windows? If not, try using a Live Linux CD and see if you encounter the same hardware problems. If Linux can see the USB devices then copy across all your driver updates to the HDD in Linux.

    2. Note that the Windows 7 won't know about the latest hardware. The first task is to get the chipset driver installed.

    John
     
    John Ratsey, Sep 10, 2011
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  5. kuksul08

    kuksul08 Notebook Consultant

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    you could try putting the drivers on a CD and installing from that.

    All I did when I did the clean install was first install the wireless driver, then Thinkvantage update.
     
    kuksul08, Sep 10, 2011
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  6. knowleqe

    knowleqe Newbie

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    Thanks everyone for your help! I actually did this earlier today except I got the ethernet driver working first, then used the Thinkvantage update. Too tired last night to even think about burning them to a cd... :eek:

    The only other driver I had to manually install was the one from nvidia for the 2000M. Appreciate the help
     
    knowleqe, Sep 10, 2011
    #6