Canceled order ships, once again.

As some of you may know, this is my second X61s order in which I've canceled. Oddly enough, on both accounts, they ship out a day after I cancel. They tell me on both occasion that it is approved for cancellation and yet it still ships out the next day.


Now I can't chalk this up to coincidence, so either by calling to cancel, they put a high priority on my build, or they are sending me a prebuilt computer.

What's the case?


And I canceled on both account two weeks before my est ship date.

Thanks

 

Seeing how it's lenovo, I would bet to say that they ship it out anyway, and then you either keep it, or get slapped with the 15% restocking fee that applies even to sealed un-opened packages.

They make a couple hundred bux off you, then they go ahead and sell that machine at full price as a pre-built machine.

 

How about the more likely story.
They don't have a clue where the computers are in their system, wont charge you the restocking fee, and then sell it at a huge discount in the outlet so people like me can buy it cheap.

 

I just cancelled a Lenovo order myself. Hope I don't have the same experience. They had pushed deliver back on me once already and could not assure me of a timely delivery. So I ordered a Dell 630 instead of the R61 that they'd backordered on me. However, there was no mention of a restocking fee and I was told on the phone that if it shipped and I didn't open it they would take it back at no cost to me.

 

why do you keep ordering and then canceling?

 

That is messed up if they hit him with a 15% restock fee

 

They do. I tried to return a sealed machine within the 21 days of receiving it, and they said no matter what they charge me the fee. I pointed to the return policy online, and they said it was wrong...

 

Seriously. Next time you have the urge to order a computer maybe think it over a little bit first?

 

If you canceled first they won't do that.

 

Maybe you shouldn't stick you nose where it doesn't belong? Is it your business why I ordered and canceled? If you knew me, you'd know that I go through a notebook a week.

It doesn't allow them to ship items after they confirmed with me that it was canceled.

 

What's that saying? fool me once, shame on you; fool me twice, shame on me?

If you don't want people poking in your business, don't go posting it on PUBLIC MESSAGE BOARDS.

 

"If you don't want people poking in your business, don't go posting it on PUBLIC MESSAGE BOARDS."

But you're going way beyond that and taking an intrusive, paternal position in relation to him. His buisiness between him and Lenovo is none of your concern.

 

Thank you!

Exactly. I'm not asking for opinion about my financial capabilities.

 

No one asked about your financial capabilities.

 

I don't think what, "no one asked him", was the issue. You don't have a license to intrude into other people's lives. Didn't your mother teach you any boundaries?

 

Is this still going on? Wahoo 2500!!!

 

What exactly did I ask him that was so intrusive Renee? He made a thread about how he ordered and canceled twice from the same company. The same computer even.

Is it really that off base to question why someone would do something like that? No assumptions were made Renee. No questions about his personal life, or his "financial capabilities". Maybe you should take a step back, follow your own advice, and remove yourself from a situation that has nothing to do with you.

 

Why don't you drop your tough guy attitude and go make friends with people in the real world.

 

well as much as id like to stay away from this, the people questioning why this happend have a point. I don't think they were trying to put you down, i just think they, like anyone else who has read this, wondered why you ordered the same computer twice and canceled both times.

I mean i understand if you changed something, but dont know otherwise...

but then again... i understand if you wanted it, then didnt, then did, then didn't because you can do what you want with your money and time!
__________________

 

Oh look personal insults.

 

I've cancelled two orders in the last week. BUT they were orders that were seriously mangled by Lenovo.

1.) I ordered a T61p with 2.4 GHZ processor, after which the 2.6 ghz processor became available. I asked to modify the order and Lenovo came back with a $700.00 increase! I called Lenovo about this and sales thought this new price to be very improper. At the same time, a friend offered his employee discount. I talked this over with Lenovo and they said, we'll cancel the order and repurchase a new machine on the employee discount.

2.) The new machine, originally to be shipped in Nov was slipped to Jan. Since I had been waiting since the begining of October, i was in no mood to wait for this order, so I cancelled that order.

3.) In the meantime, I was billed for a third machine, I'd never ordered or even heard of. That one came out of the blue and I cancelled. So I guess I've cancelled three in the last week and you know what? All of the cancellations were for very legimate reasons.

But I did order a T61p which is due to arrive Saturday and not January.

So there are really good reasons to cancel three machines in one week.

 

Were you able to access your order info online after they cancelled ? It took me like 4 calls, after the 4th when the CSR immediately cancelled, my order info was gone after like 15 mins.

 

That's what was so disturbing....

After two days my order information was totally unchanged. Their sales rep promised a written confirmation of the cancellations that day. They never came forth.

Since I had two outstanding orders, the mystery order and the Jan delivery order, I emailed Lenovo and requested confirmation of the cancellations. Five days later I received written confirmation of the mystery order(which could not pass my credit card threshold at the time.)

As of now there is still one cancelled order for which I have not received a cancellation after I have requested it in writing. I have not bothered to check my order status lately. It's too depressing.

 

OP didn't do it like that though. As you can see they don't just arrive at your door the next day...he had quite some time to figure out what needed to be done. Canceled order shows up and he sent it back why? As I recall it was because they wouldn't match prices. So why he went out and did it again is beyond any of us.

 

I look at it as "the OP did what he did". What is true for me is that I could exhaust myself wondering why he what he did. it doesn't really seem like a question worth contemplating. Life has more interesting things than that.

 

See, this is what I'm talking about. You're jumping to conclusions. That is NOT true, and the reasons I ordered and returned is not relevant to the fact that lenovo shipped even when they promised me it was canceled ("And you will receive an email confirmation tomorrow"). I did have an issue like that what you've said, yes. But was it the reason I canceled it this time? No.

Even though they shipped it out after I had canceled, I kept it. I didn't send it back like you assumed.



Now since people are jumping to conclusions, I'll tell you why I canceled. Not that it even matters to the situation.


I purchased an X61s and a D430 at the same time, I figured I'd order now and cancel one when I decide to find out which one i didn't want. (That way I get the notebook just as fast without waiting an extra week to decide)

Well I decided I wanted the D430 so I canceled the X61s. I then found out that it wasn't canceled and it had in fact shipped.


I ordered a second one from them because my sister wanted one. I decided to cancel a few days afterwards because I told her I'd just give her my X61s.

There, that's the reason I ordered and canceled on both occasions. None of which are stupid. Tell me this information makes my post all the more meaningful.

 

The fact is you ordered another computer, unless you plan on saying your not going to order another one I don't think anyone has a reason to empathize with you.

 

What is your problem? My original post, nowhere, had asked for any empathy. Where do you see this?

I was asking a question on whether they could be sending preconfigured notebooks.

can you answer this without bringing my spending habits and my sister into the mess?

 

Probably not but I can try. YES!!!! if you can't buy it with out the components then it is most certainly pre configured. Don't really think those are fresh grilled burgers at Mcdonalds do you?

 

After your last post, I lost all empathy for you. An order is a contract.....

You order two computers, knowing you couldn't decide on one or the other so you ordered both?

Do you know who pays for that kind of non-thinking? Every person .....here.

 

An order is not a contract. That's why they can not legally charge you until it SHIPS.

I was quoted three weeks on both the X61s and the D430. I figured canceling on the 4th day isn't so bad. (Do you actually think they begin building it within that 4 days? Yet it still takes another two weeks to build?)

Boy, was I wrong.

Everyone loves taking a tangent on the original question.

And Renee, please remember your foolish comment for anything you've ever canceled in your life and from here on forward.

 

"An order is not a contract. That's why they can not legally charge you until it SHIPS. "

A contract is an agreement between two people. An order is exactly a contract.

I wish it were me who was the fool and I promise that I will cancel things in the future. But there is something else I will also promise. I won't cancel at the expense of other people and I won't do it exploitively. When I do cancel, I will be accountable for my choice to break a contract at someone else's expense.

 

I'm going to quote this.

 

Please do. Take it and grow.

 

LOL, God Complex. Typical

I can't believe you think that canceling an order 4 days after you place it because you need a computer asap for Med School is a breach of contract.

How about instead of me growing up, you wake up. Wake up, and realize this is the real world.