Can't Connect to Clear with Intel 5350 WiMAX Link

T500, Win 7 32.

I get the following error message when trying to connect to the Clear WiMAX network. Talked to Clearwire support for an hour and they could not have been less helpfull. Anyone have any ideas?

Connection status: Disconnected
Cause: DHCP server not responding.
Error code: 031
Recommended action:
The DHCP server on this network failed to respond to the request your system made for automatic IP address configuration. To force another request, click Repair. If the problem persists, contact your network administrator.

If the problem persists, contact your network administrator and provide the troubleshooting information below.


Adapter Details
***************
Adapter name Intel(R) WiMAX Link 5350
Adapter type WiMAX
Adapter speed 100.0 Mbps
Adapter status Enabled
Connection Status Disconnected

TCP/IP Settings
***************
DHCP enabled? Yes
Append parent suffixes of the primary DNS suffix? Yes
Register connection's DNS suffix in registration? Yes
Register connection's DNS suffix in DNS registration? Yes
Enable LMHOSTS Lookup? No
NetBIOS setting "Default"

Wireless Settings
*****************
NSP Name Clear
Profile ID 2

Security Details
****************
Disable file and printer sharing? Yes
Enable windows firewall? Yes
Disable internet connection sharing? Yes


System Information
******************
System model 2241AY9
BIOS version 6FET81WW (3.11 )
Operating system version Windows 7
Access connections version 5.42

Global Settings
***************
Network
-------
Allow all users of this system to switch to any existing location profile -> No
Allow the wireless LAN radio to be turned off when inactive -> Yes
Enable autodeletion of unused profiles -> Yes

Notifications
-------------
Show ThinkVantage Access Connections status icon in task tray -> No
Show wireless status icon in task tray -> No
Display the progress indicator window when a profile is being applied -> Yes
Show Access connections Gauge in task bar -> Yes

Preferences
-----------
Enable sound effects -> No
Do not show balloon tips from the Access Connections system tray icon -> No
Do not show balloon tips from the Access connections deskband -> No
Show WiMAX page as default on Main GUI -> No


Automatic location profile switching list
*****************************************

Include Ethernet connections in automatic switching and prompt me to save Ethernet ports -> Yes
Preferred Location Of WLAN -> No
When no other connections are available, connect through Wireless WAN or WiMAX -> No
Wireless priority list
----------------------
Selection Priority Location profile name Connection order Connection details
------------------------------------------------------------------------------------------------------------------------------------------------------------

Yes 1 LAN Ethernet 1 saved port(s)
Yes 2 R4J9F Ethernet, Wireless LAN 0 saved port(s), SSID: R4J9F
Yes 3 University of Washington Wireless LAN SSID: University of Washington



Log File
********

Debug Log is enabled

 

Maybe try it with DHCP off? Did you try the Repair option?

Maybe Clearwire doesn't allow Wimax devices on their network that you didn't buy through them?

 

just get rid of them, they suck. slow download and even slower upload.

 

I connected to Clear late last year without a Clearwire account and my ThinkPad was bought direct through Lenovo.