Blue screen of death twice 2 days after receiving T510

Hi all,


I encounter the dreaded Blue Screen of Death 2 times in two days, with a brand new T510.


The first one came as such a surprise in a meeting that I couldn't catch what it was. The 2nd time happend just now and I decided to post and ask for advice. The error for this time is "bad_pool_header" - not sure what that is.


The 2nd time is not necessarily the same as the 1st time. It seems that the display driver is not very stable. There were various times that, when I open the lid while connecting to an external monitor, the whole image on the external screen flickered vigorously. Windows 7 complain the display driver had crashed and windows has recovered from the error. I suspect the first time Blue Screen may be related to this too.


Anyway, although I like this system a lot, two blue screens in two days after receiving the new machine on Wednesday is pretty frustrating to me. Would Lenovo please iron out some stable and high quality drivers with the Windows 7 "Enhanced" Experience? May be with the parts manufacturer please?


Thanks all!


Campion

 

Sad to hear about the T510 misbehaving. Have you tried updating the display driver? Maybe try something from Intel or nVidia directly (you did not say if you had the integrated or discreet graphics), if the driver provided by Lenovo is not the best possible one.

It is no use pleading to Lenovo on these forums to fix things - although someone from Lenovo might read it, this is no official support forum for Lenovo

 

Hey Thanks!

I understand it's not an official support forum. Just hope that somehow issues like this can get heard. But of course mainly I'd like to summon community help.

Sorry about the lack of info. It's a discreet graphic model with the Lenovo build-in driver updated to the latest with System update. I do see a nVidia audio driver in windows update, but that doesn't make sense to me as I don't ever need audio in display port so that driver doesn't seem to do anything.

I've heard from many in here that the Lenovo built drivers should be the one best optimized for the machine, no?

 

Well, that is generally true. For new systems, it might not be the case. For example when Windows 7 entered RTM in August, there was no good driver from Lenovo - I used the driver from ATI directly, until Lenovo published gfx drivers for W7. The T510 is a new system, so you might get better results from nVidia drivers (if it is indeed the gfx drivers that caused your crash)

But don't just look on Windows Update, you might want to check http://www.nvidia.com for drivers.

 

If you want to check what went wrong, you might want to take a look at the Windows reliability history.

Open the Start menu, and start typing: view reliability

The Start menu should offer the item: View reliability history. Click that. It will take a moment to open, but then you will see a timeline of different events for windows. Look for days with Windows Failures (probably a red circle with an X over it). Click that day.

On the bottom half of the window you will find details of the events. You should be able to find details on the BSOD you had.

 

Another thing you can do is change your settings to save a small minidump instead and post that in a zip file over at http://sevenforums.com/

Lots of smart help over there. They can at least narrow down the issues if not tell you exactly what's wrong. Just make sure it's a small minidump you post up there.

 

this is a comment i saw regarding the fix for your problem

 

Sounds quite dangerous tinkering with filter drivers. Amongs others, this will disable shock protection on Lenovo systems.

I would suggest going with the minidump route - at least that way you can be more certain which driver causes the problem.

 

Reseat your memory. With MSFT signed drivers its not a software issue. BSOD are rare in modern OS'. Haven't see too many since W95 to W98 and that basstard child OS of Bill Gates WinME era.