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    Blue Screen finally comes

    Discussion in 'Lenovo' started by t40-t61, Aug 7, 2007.

  1. t40-t61

    t40-t61 Notebook Geek

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    After 4 days stable running, a blue screen finally comes. System says "crashed dump".....
     
  2. stallen

    stallen Thinkpad Woody

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    Have a look at the clean install and memtest86+ links in my sig. It is what most people end up having to do.
     
  3. t40-t61

    t40-t61 Notebook Geek

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    I didn't change the OS. It is still the pre-installed Vista biz 64.
    I will have a detail look on your memtest86+ this weekend
     
  4. t40-t61

    t40-t61 Notebook Geek

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    Thanks, stallen
     
  5. t40-t61

    t40-t61 Notebook Geek

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    Stallen, another question for you.
    my hard drive is read very frequently. Is it normal? Everytime when I turn on the computer, the hard drive is in busy status for about 5 mins.
    Please advice.
     
  6. stallen

    stallen Thinkpad Woody

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    I didn't think you changed the OS. Your pre-installed OS is most likely the cause of your problem. It's full of bloatware. Most any advanced user will advise you that you will get the best performance out of a new desktop or laptop by doing a clean install.
     
  7. stallen

    stallen Thinkpad Woody

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    This could also be from bloatware. You most likely have many applications running in the background that you don't need. A clean install might take care of the hard drive "running". It will surely improve.

    If it continues after a clean install then you might have a virus scanner doing it's thing or something like that. It could also be Vista's superfetch working.
     
  8. t40-t61

    t40-t61 Notebook Geek

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    Thank you very much Stallen.
    After I have a recovery cd, I will do the clean install
     
  9. t40-t61

    t40-t61 Notebook Geek

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    My only concern is.....Hope this is not caused by hardware problem.....
    For software problems, I'd rather search help from you guys, comparing to deal with Lenovo
     
  10. stallen

    stallen Thinkpad Woody

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    A recovery cd won't cut it. You'll just have the same bloatware. You'll be right back were you started. I'm talking about a clean install with the "anytime upgrade" DVD or the Retail DVD.
     
  11. stallen

    stallen Thinkpad Woody

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    The most common hardware problem is RAM. memtest will rule that out with about 99% certainty.
     
  12. GridGI

    GridGI Notebook Consultant

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    You don't have to do a clean install to remove ThinkVantage software, it can be uninstalled from control panel.

    It is normal for the drive to show increased activity immediately after the boot, it spins and it's designed to do just that. System services and startup items all load at that time.

    Do you have a turbo mem? There may be a fix for the blue screen that fresh install cannot deliver, especially if it's a driver issue. I know a lot of people like to do a clean install right of the bet but it does not necessarily solve problems. I had to deal with blue screens myself and had I known the solution back than a fresh install would not have been necessary.
     
  13. t40-t61

    t40-t61 Notebook Geek

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    Both of my Blue Screen happened within 5 mins after turn on the power. I just updated Turbo Memory's driver yesterday, August 4 version.
     
  14. GridGI

    GridGI Notebook Consultant

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  15. t40-t61

    t40-t61 Notebook Geek

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    I have installed second one last night. Do I need still the first one? The second one goes with the Matrix Storage Manager
     
  16. t40-t61

    t40-t61 Notebook Geek

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    OK...Here how the story goes....
    I experienced the third Blue Screen today and called Tech Support.
    After running a full test, PC-Doctor says my SMBOIS failed test. Also one of total three USB ports always show "unknown" and grey color, even I plugged in a USB device.
    Tomorrow Lenovo will send me a box, Hopefully I will have it returned by next week.......
    SUCKS
     
  17. stallen

    stallen Thinkpad Woody

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    So did you try a clean install? Did you know those drivers you installed from Intel are probably incompatible and might be the cause? Here is a quote from Intel.

    "Note: Before installing this application or requesting technical support from Intel, it is suggested that you first contact your system manufacturer. They may provide software which is specifically configured for your system."

    You should uninstall the Turbo memory driver and Matrix storage manager driver. Then re-install the Turbo memory driver from Lenovo Support and Downloads page. Now you are going to question Why the Matrix Storage Manger driver? The Turbo memory driver includes BOTH Turbo Memory AND Matrix Storage Manager driver in one download driver package.

    Seriously, if you would just do a clean install following the link in my sig I'm quite certain your system will no longer have any blue screens. But you would need to actually follow the guide to the letter. If that doesn't work you still have the option of sending it in. Regardless of what you do... I'm done here. I tried.
     
  18. t40-t61

    t40-t61 Notebook Geek

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    I updated all new drivers, but still no use.
    And what exactly SMBOIS is? the only failure is caused by it