The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    BSOD = No Sound and Modem

    Discussion in 'Lenovo' started by jay28, May 23, 2008.

  1. jay28

    jay28 Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    I was watching a video the other day on my IBM Lenovo T61 Win XP sp2 laptop when all of a sudden BSOD. When it booted back up I noticed both the modem and sound were no longer working. I have tried many things since then including trying to reinstall the driver and even upgrading to sp3 and nothing. It looks like the hardware just disappeared from the laptop.
    Any other thoughts or suggestions that I can try would be great.

    Thanks
    Jay
     
    jay28, May 23, 2008
    #1
  2. The_Observer

    The_Observer 9262 is the best:)

    Reputations:
    385
    Messages:
    2,662
    Likes Received:
    0
    Trophy Points:
    55
    Reinstalling windows would a good try.

    Was there any power surge or something at that time?
     
    The_Observer, May 23, 2008
    #2
  3. jay28

    jay28 Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    There was no power surge and kinda didnt want to reinstall windows just yet.
     
    jay28, May 23, 2008
    #3
  4. Arki

    Arki Super Moderator

    Reputations:
    3,639
    Messages:
    4,135
    Likes Received:
    0
    Trophy Points:
    105
    Try Windows Update.

    Also make sure to disable DLA. (right click optical drive and disable it)
     
    Arki, May 23, 2008
    #4
  5. jay28

    jay28 Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    @Arkit3kt - Did both of those suggestions and still nothing

    Here is the message i get wen i try to install the audio SoundMax driver
    "The audio files do not support your computer hardware"

    When i try to install the modem i get
    "Driver installation failed: Could not find the device for this driver"
     
    jay28, May 23, 2008
    #5
  6. Arki

    Arki Super Moderator

    Reputations:
    3,639
    Messages:
    4,135
    Likes Received:
    0
    Trophy Points:
    105
    Click on the link in my signature to the Windows XP Clean Install Guide and skip to the part about installing UAA, Audio, and Modem. That is how you properly install it.
     
    Arki, May 23, 2008
    #6
  7. jay28

    jay28 Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    OK I Got it to work and here is what i did

    I downgraded back to sp2
    installed Universal Audio Architecture (UAA) High Definition Audio
    never got the new hardware message so......
    went into device manager -> System Devices
    and uninstalled Microsft UAA Bus Driver for High Definition Audio
    REBOOTED
    when i logged in got the New Hardware found message and followed the rest of Arkit3kt directions to install the drivers,
    Thanks for your help guys
     
    jay28, May 24, 2008
    #7
  8. Arki

    Arki Super Moderator

    Reputations:
    3,639
    Messages:
    4,135
    Likes Received:
    0
    Trophy Points:
    105
    That's a much easier fix. Mind if I include that in the guide? :p
     
    Arki, May 25, 2008
    #8