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    BIZZARE PROBLEM ! N200 cannot browse the Internet but email is working>HELP

    Discussion in 'Lenovo' started by gamoto, Feb 17, 2009.

  1. gamoto

    gamoto Newbie

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    Bizzare problem

    I have a Lenovo N300 running Vista Home Premium.

    The machine was running perfectly until Monday. At the moment I cannot access the Internet.
    The bizzare thing is that my email works fine and I can send and receive email.
    But I cannot surf the web on IE. I even installed Firefox and still cannot access the Internet.
    I have checked the network settings. I am using a LAN cable.
    The settings are fine. I reset the adapter. I have taken off the anti virus and reinstalled.
    The weird thing is if I go into the Lenovo recovery while booting up I can access the web on that browser.
    In Vista in Command Prompt I am able to ping www.google.com and I get a responce.

    I simply cannot access the Internet from any browser in Vista.

    Can anyone help? Any ideas?

    Thanks

    Mike
     
  2. Mandrake

    Mandrake Notebook Nobel Laureate NBR Reviewer

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    You can resolve names but not through a browser in Vista regardless of which browser it is...AND email works. Sums it up? Do you at least get an error from the browsers or does it time out? I'm assuming both browsers are at their default settings.

    This should probably move to the Windows OS thread instead of the lenovo thread. I doubt it's hardware based, you can verify if you have an express card or usb NIC. Make sure all your drivers are up to date.
     
  3. jonlumpkin

    jonlumpkin NBR Transmogrifier

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    Well my idea would have been a DNS error. However, your ability to Ping Google throws that one out the window.

    My best advice would be a full system restore (I think the N300 has one touch recovery doesn't it). Just make sure you back up all your documents/data first.
     
  4. Fignuts

    Fignuts Notebook Consultant

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    Are you using your machine with an administrator account? Do you have any software (firewalls/antivirus/programs/services/etc.) installed which might be blocking Internet access? Are you on a corporate network, possibly using a proxy server?

    Try creating a HTTP request via telnet, perhaps that will tell you where it's breaking, or give you more clues to why. Go to the command prompt and type in "telnet www.google.com 80", or search for more info on making an HTTP request via telnet.
     
  5. Rich.Carpenter

    Rich.Carpenter Cranky Bastage

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    Have you tried browsing to a specific web page, or are you just letting the brower try to go to your home page? It's possible something has changed your home page to one that isn't loading properly.
     
  6. jaredy

    jaredy Notebook Virtuoso

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    Flush the dns, make sure there are no proxies on the browser...