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    All hardware guys/gals - X120e not booting after shipment

    Discussion in 'Lenovo' started by mcbridedm, Mar 10, 2011.

  1. mcbridedm

    mcbridedm Notebook Enthusiast

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    Background:
    I ordered an X120e for the sig-other who has just moved to another state for work. I received the notebook, reinstalled the os and all her required applications - it was running perfectly before shipping to her. Boxed it back up in all the original boxing and sent it off overnight.

    She received it today and windows will not boot. It brings up the warning window that you get after a dirty shutdown and allows 2 options - to scan the drive or to boot normally. Either choice eventually just causes it to reboot again.

    She doesn't have access to a drive to run the standalone pc docter, and since she cannot get into windows, the lenovo diagnostics are out of the question.

    Is it possible a connection got knocked out of place? If so, is there anything she should look for other than the harddrive connection? I would think that if it was the disk connection, then we wouldn't even see a disk, nor would we get to the dirty shutdown screen.

    Any ideas?
     
    mcbridedm, Mar 10, 2011
    #1
  2. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Does BIOS see a hard drive? The OS could have got hosed somehow.
     
    Tsunade_Hime, Mar 10, 2011
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  3. mcbridedm

    mcbridedm Notebook Enthusiast

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    HD does infact show up in the BIOS. I'm crossing my fingers the hd isn't bad at this point. I really wish some basic diagnostics were built into the bios :/
     
    mcbridedm, Mar 10, 2011
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  4. ZaZ

    ZaZ Super Model Super Moderator

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    ZaZ, Mar 10, 2011
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  5. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Just make sure if you get a failing result (like HDD) that you test with a known good drive to rule out the motherboard/SATA controller. I've been burned too many times not doing something as simple as that. Hopefully it's just a corrupt OS but just get that diagnostic run.
     
    Tsunade_Hime, Mar 10, 2011
    #5