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    3 year international warranty on US ThinkPads?

    Discussion in 'Lenovo' started by JabbaJabba, Aug 13, 2007.

  1. JabbaJabba

    JabbaJabba ThinkPad Facilitator

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    I'm going to the US in the near future and I'm thinking about picking up another Thinkpad X61.

    However, is it possible to buy a ThinkPad in the US with 3 years international warranty (carry-in)? If not can it be purchased afterwards? I have looked at the information on the Lenovo website and it seems a bit unclear.

    The two X61's I bought in Thailand came with this 3 year international warranty. I could however not expand the warranty further - i.e. add on-site international warranty - but I can definitely live with that.
     
  2. panteedropper

    panteedropper Notebook Deity

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    certain models include international warranties.
     
  3. JabbaJabba

    JabbaJabba ThinkPad Facilitator

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    Thanks, could you be more specific?
     
  4. vince_wonk

    vince_wonk Notebook Enthusiast

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    yeah i want to ask a same question too. i'll buy Thinkpad T61 in Indonesia, and next year, i'll travelled to malaysia and australia. will i face the problem to claim the warranty if something happened to my thinkpad in the future? i want to buy T61 with model number 7663-AC9, is it have 3 years international warranty?
     
  5. maarouf

    maarouf Notebook Enthusiast

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    Anyone buying a TP and taking it outside the US, please be more careful than I was and check the IWS(international warranty service) eligibility. Get the machine details, (basically just the 4-digit type number) and check it at:

    http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=LOOK-IWS#sw


    It will tell you which countries(and service numbers) are the machine eligible to receive warranty in.

    This was why i had to return the ordered T61, type 6465, as it was only covered in the US. If you are ordering from the lenovo website, they offer a customizable 6459 T61 system that is covered in many countries.