The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    uh oh... that didn't sound good

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by polish_jr, Oct 24, 2007.

  1. polish_jr

    polish_jr Notebook Consultant

    Reputations:
    1
    Messages:
    247
    Likes Received:
    0
    Trophy Points:
    30
    Hey all,

    My system is the one listed in my sig and has given me very little trouble throughout.

    When i opened it the notebook once, like a lot... so the display was almost facing the ceiling, one of my speakers stopped working for good... unless i close the notebook so much that I can't see the screen and can't even fit my fingers on the keyboard. No biggie, the speakers are so crappy i never use them anyways.

    When I opened it up again a couple weeks later to the VERY open position (like when a lappy is closed, its at a 0 degree angle, open is a 90 degree angle, well let's call this about 140~150 degrees) it shut down immediately and completely. Again, booted back up with no problem.

    Well this time I did it. Opened it a lot this morning after using it for an hour or so. I heard a pop or crackle sound... and my display is pitch black... and nothing is getting it back on. I think the back light is out or shot because i can still kinda make out the start bar on it... its a little less black than the rest but seriously... its all black. So this means the LCD is still on and working, but my back light is out.

    So obviously there is some faulty wiring inside around the hinge... but could it have shorted my light or just unplugged and turned it off.

    Also, are back lights replaceable or do I have to get a new screen all together. Cuz i don't think a bunch of little lights would cost as much as an LCD screen...

    Anyone tell where I stand here... I'm going to a place that services MSI soon... but is this something I can take care of myself?

    cheers,
    JR
     
    polish_jr, Oct 24, 2007
    #1
  2. mark_jump2top

    mark_jump2top Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    if you got your notebook in a brandnew state then for sure it has a warranty. just bring your notebook back to the dealer and they'll replace it for sure.
     
    mark_jump2top, Oct 24, 2007
    #2
  3. polish_jr

    polish_jr Notebook Consultant

    Reputations:
    1
    Messages:
    247
    Likes Received:
    0
    Trophy Points:
    30
    yeah... about that... Thing is MSI did not sell barebone in Canada... and I didn't want the get the rather weak offering they did sell in Canada... So I took a trip down south for a weekend and got it from a US online retailer... so I would have to ship... which I a hassle I'd rather avoid. But if that's my only option then... ugh.
     
    polish_jr, Oct 24, 2007
    #3
  4. polish_jr

    polish_jr Notebook Consultant

    Reputations:
    1
    Messages:
    247
    Likes Received:
    0
    Trophy Points:
    30
    scratch that. The online reseller is gone, leaving a trail of angry people in the MSI forum who are getting involved with the Better Business Bureau and so forth...
     
    polish_jr, Oct 24, 2007
    #4
  5. zfactor

    zfactor Mastershake

    Reputations:
    2,894
    Messages:
    11,134
    Likes Received:
    3
    Trophy Points:
    455
    call msi directly. you could tell them you used to live in the usa and brought it to where you are now.. you would have to ship it im sure but see what they say
     
    zfactor, Oct 24, 2007
    #5
  6. K-TRON

    K-TRON Hi, I'm Jimmy Diesel ^_^

    Reputations:
    4,412
    Messages:
    8,077
    Likes Received:
    2
    Trophy Points:
    205
    K-TRON, Oct 24, 2007
    #6
  7. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

    Reputations:
    7,197
    Messages:
    28,841
    Likes Received:
    2,166
    Trophy Points:
    581
    Did you see the update at the end of the MSI 1013 review?

    It seems that you are not the only person to hit problems.

    John
     
    John Ratsey, Oct 25, 2007
    #7
  8. polish_jr

    polish_jr Notebook Consultant

    Reputations:
    1
    Messages:
    247
    Likes Received:
    0
    Trophy Points:
    30
    MSI CANADA is actually being amazing right now and offering to take a look at it under warranty! Yey! THanks for the link John, I'll get in touch with some other people on the issue. K-tron, thanks for that... it'd be a last resort for me to open up my screen... but glad to know the options there.
     
    polish_jr, Oct 25, 2007
    #8