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    Western Digital vs. Hitachi

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by pbrane83, Aug 17, 2006.

  1. pbrane83

    pbrane83 Notebook Enthusiast NBR Reviewer

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    Hi all,

    I just got my Z35F today from MilestonePC.com :D . I ordered and paid for the 7200RPM 60GB Hitachi but they sent a 5400RPM 60GB Western Digital :confused: . Is this a fair trade? Does the Western Digital perform equally well as the Hitachi and are they worth the same price? I am wondering if I should just keep this HDD?
     
    pbrane83, Aug 17, 2006
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  2. Smashy

    Smashy Notebook Consultant

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    The 7200RPM is significantly better than the 5400RPM, and does cost a bit more. Hitachis also tend to be the fastest drives. I would get them switched.
     
    Smashy, Aug 17, 2006
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  3. cashmonee

    cashmonee Notebook Virtuoso NBR Reviewer

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    On a level playing ground a hard drive is a hard drive. Don;t worry about manufacturer to manufacturer. However, this is not a level playing field. A 7200 RPM will be faster than a 5400 RPM. If you paid for it, get your $$ back or have them send you a 7200RPM drive.
     
    cashmonee, Aug 17, 2006
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  4. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    I would return that machine for a refund if they don't send you the drive you ordered.
     
    Charles P. Jefferies, Aug 17, 2006
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  5. pbrane83

    pbrane83 Notebook Enthusiast NBR Reviewer

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    Thanks all. I will call and talk to them. Hopefully I dont have to return this laptop because delivery takes 4-6 days(I'm in Winnipeg) and I'm leaving for university of waterloo soon. I'll let you know it goes. Cheers.
     
    pbrane83, Aug 17, 2006
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  6. pbrane83

    pbrane83 Notebook Enthusiast NBR Reviewer

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    Hi. It seems they want to refund the price difference rather than sending me the HDD I want. My concern is with the noise this HDD is making. I've attached a recording of the sound it is making. It's sort of a clicking sound tht occurs every 4-5 seconds. If this is not a normal sound I will call them back this morning and ask them to send me either the Hitachi I ordered if they have it in stock, or a similar HDD and I will pay the difference and send them back the Western Digital. What do you guys think I should do?
     

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    pbrane83, Aug 18, 2006
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  7. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    It doesn't sound like anything out of the ordinary, perhaps a program is accessing the hard drive every few seconds.
    Personally, I wouldn't be satisfied with that . . when they said refund the price difference, are they trying to say that you ordered the 60GB 5400RPM drive instead of the 7200? I would tell them something along the lines of 'if I don't get the drive I ordered in the first place, this system is going back for a refund'.
     
    Charles P. Jefferies, Aug 18, 2006
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  8. jterp7

    jterp7 Notebook Deity

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    this is even worse than dell's fumble with the t2300e's..i agree with chaz
     
    jterp7, Aug 18, 2006
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  9. pbrane83

    pbrane83 Notebook Enthusiast NBR Reviewer

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    I've talked with them a few times yesterday. I found that this WD is $30 cheaper than the one I paid for. So what bothers me is that they installed a cheaper HDD without telling me. Had I not looked they would have made an extra $30 from me :mad: . Anyway, they have agreed to exchange the WD for the HDD I want so I'm happy now :) .
     
    pbrane83, Aug 19, 2006
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  10. qwester

    qwester Notebook Virtuoso

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    On top of what has been said, some of WD's 5400RPM HDDs are 2MB cache (instead of 8MB) that's a further drawback, if you got a 2MB cache.

    I am with chaz on getting what you ordered, or at least if you don't want to go thru the whole return laptop and get it from somewhere else, you should request a return of the HDD (for a full refund of its cost of course) and then buy which ever HDD you want from any online store like newegg or zipzoomfly

    EDIT: whoops, missed your post just above mine :eek: ... I guess issue solved
     
    qwester, Aug 19, 2006
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  11. Amol

    Amol APH! NBR Reviewer

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    And that might end up being cheaper too. But it's all good that it's sorted out. It's always a good idea to check what you got when you do a custom order.
     
    Amol, Aug 19, 2006
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