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    WDC 2TB MyPassport Need Help

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by IPE_1202, Dec 27, 2014.

  1. IPE_1202

    IPE_1202 Newbie

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    WDC 2TB MyPassport Need Help

    I plug my hdd in

    LG 3D LED (32LB620B)

    to watch movies

    and when i browse my movies

    it only display LG_DVR_000000

    but i dont have " any file " like that in my hdd

    so i disconnect it, and check it in my pc here,






    in windows 7 pc it show corrupted (need to format disk)

    [​IMG]



    and if i try to open my hdd it show

    " The file or directory is corrupted and unreadable "

    [​IMG]



    in windows xp pc,

    my hdd is not corrupted and only appear LG_DVR_000000 file

    that used space size is 1.32MB only

    [​IMG]



    but my whole hdd the real used space is 1.75TB

    [​IMG]





    it means all my movies & memorable pictures & other files

    are gone and replace by that only 1 file..

    please help me how recover my files

    what i am going to do?





    Pls help
     
    IPE_1202, Dec 27, 2014
    #1
  2. Mighty_Miro_WD

    Mighty_Miro_WD Company Representative

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    Hi there.

    I'm sorry to hear about your problems with the external drive. Can you run an extended test with WD Data Lifeguard Diagnostics and post what the results were? You can download it from here:

    Support Answers

    Let me know how it went. :)

    Thank you for adding pics to the post. :)

    RAW format usually means the OS can't read / doesn't see any information in the MBR/partition table to recognize any data, so it might be corrupted/erased.

    So, if the problem with the drive is not simply a logical error but is a manifestation of physical damage, then the more you use it and try to repair, the worse the damage may become. To minimize the risks, I would suggest to take the drive to a professional who is experienced in this type of repair. Here's a list with WD Recovery partners you can use:

    Support Answers

    Hope this helps and best of luck! :)
     
    Mighty_Miro_WD, Dec 29, 2014
    #2
  3. IPE_1202

    IPE_1202 Newbie

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    here is your request of extended test


    wdc2tb (6).jpg



    pls help
     
    IPE_1202, Dec 31, 2014
    #3
  4. metzen

    metzen Notebook Enthusiast

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    Please have a look at the following link:
    http://www.cgsecurity.org/wiki/PhotoRec
    PhotoRec is part of another program called Testdisk that can aid in recovering lost partitions as well.

    This is a completely free program distributed under GNU General Public License (GPLV v2+).

    I'm wondering what results you find? Be ready to let this run for a lengthy amount of time. Good Luck.
     
    metzen, Jan 2, 2015
    #4