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    So this is new to me

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by cdoublejj, Mar 9, 2013.

  1. cdoublejj

    cdoublejj Notebook Deity

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    I have an Intel GM45 that the display drivers stop responding and screen goes black then back on with a driver stopped responding error message. I have never seen this before EVER ussualy it's an over heated ATI or Nvidia card but, never an INTEL.

    Perhaps it has a heatsink? Usually they are low TDP chips. It started after cleaning installing with 7 with a fresh disc at low burn speeds on a known good burner. vista drivers didn't change anything.
     
  2. un4tural

    un4tural Notebook Evangelist

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    install latest drivers from intel. Should fix it, used to get that with nvidia drivers, but after few releases i assume it got fixed. I'd recommend cleaning out the dust bunnies from heat sinks too, as laptops collect it like homeless collect change. gotta clean mine once a month or so, otherwise it overheats quite severely, no one wants fried eggs with the laptop on the lap.
     
  3. cdoublejj

    cdoublejj Notebook Deity

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    assuming i already have the latest drivers are there any other ideas or suggestions? Gonna update them for sure maybe if i'm lucky that might fix it.
     
  4. raclimja

    raclimja Notebook Consultant

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    I only see that when I overclock my he graphics, I would assume yours probably is overheating or your board is defective.

    Sent from my EVO using Tapatalk 2
     
  5. tijo

    tijo Sacred Blame

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    It could be just the driver being borked and an edge case manifesting. A driver stopped responding message is by no means an indication of overheating or faulty hardware. It could be, but that is not the only possible cause. Try a clean install of your drivers like you would for a bad install on a GPU.
     
  6. mattcheau

    mattcheau Notebook Deity

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    agreed, in fact i'd venture to say that it probably has nothing to do with hardware whatsoever. probably not even drivers. sounds like a software issue.
     
  7. cdoublejj

    cdoublejj Notebook Deity

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    Well i clean out all the dust bunnies applied AS5 and installed latest drivers from intel, problem still persists. next thing to do is re double check i the heat sink and that i used as5. then uninstall the drivers then i can either reinstall them or install xp drivers even though it's 7, if i can find them.

    I say that because i saw this,

    Inspiron 1545 Video Drivers and GM45 Express Chipset - Laptop Video Forum - Laptop - Dell Community

    EDIT: any tips for clean installing drivers? any left over entries in reg edit i should look for?
     
  8. un4tural

    un4tural Notebook Evangelist

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    uninstall through control panel, add/remove programs, then from device manager in my computer, unistall intel version of driver... plus nvidia i guess? I'd just reinstall the whole windows, you sure the source was alright? you can get .iso from microsoft, i'd also recommend installing from a flash drive, much quicker than dvd.
     
  9. StormJumper

    StormJumper Notebook Virtuoso

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    Which computer is it? You asked for help but don't mentioned the model and make or specs? That would help more for others reading the thread.
     
  10. Prostar Computer

    Prostar Computer Company Representative

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    Make sure your chipset driver is up to date as well. It's best to apply that update first after a Windows installation. From there, start with the Windows default driver, as that's usually 'safest'.
     
  11. baii

    baii Sone

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    It happens, how frequent is it though? If it is once in while, then don't worry.
     
  12. cdoublejj

    cdoublejj Notebook Deity

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    Oh I definitely accompanied the the latest video driver with the latest chipset driver since they are the same chip.

    At first it was every now and then (once in a while) then it started happening more frequently. Which i think is explained by the huge "strip" of dusty dust bunny i pulled out from between the heat sink and fan. After cleaning out the dust and apply AS5 in conjunction with latest chipset and video drivers, it has only happened once. (several days so far) and that was while running two things at once, I think a game and a video.

    Acer 5730z
     
  13. AESdecryption

    AESdecryption Notebook Evangelist

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    Update most of your drivers with the newest available. Keep system temperatures under 90C and make sure you're cooling when overclocking your CPU.