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    GPU temperature + BSOD

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by AWeijs, Jul 30, 2015.

  1. AWeijs

    AWeijs Newbie

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    Hi everybody,

    I'm pretty new on this forum, I just registered. Forgive me if I posted this in the wrong part of this forum. A few days ago, I purchased a HP Probook 450 G2 with an AMD R5 M255 GPU. I installed Speccy and the temperature it read from the GPU was 511 degrees C. That's impossible without having a stream of lava flowing on my notebook. My question is: what can be the cause of this and how can I solve it? I already re-installed the drivers, updated them to the newest version... I even re-installed Windows.

    Second question: since I upgraded to Windows 10, I get a BSOD when I try to get my laptop out of sleepmode. How can this be solved? It gives an "internal video scheduler error". First, I re-installed the drivers for the AMD GPU, and when that didn't work, I disabled the GPU in the BIOS and updated the Intel Graphics drivers. That didn't work either.

    I know I'm asking a lot, but just a bit of expertise might do the trick.
     
    AWeijs, Jul 30, 2015
    #1
  2. LTBonham

    LTBonham Notebook Evangelist

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    The temp glitch is Normal AFAIK. When I had a HP with the 7850m, it would sometimes read 511 when enduro was kicking on or off (can't remember which).

    Not sure what that error is.
     
    LTBonham, Jul 30, 2015
    #2
  3. Starlight5

    Starlight5 Yes, I'm a cat. What else is there to say, really?

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    AWeijs, AFAIU you have switchable graphics and it returns some gibberish temp when you're on iGPU.
     
    Starlight5, Jul 30, 2015
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  4. D2 Ultima

    D2 Ultima Livestreaming Master

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    Try freshly installing Windows 10 instead of an upgrade from Win 7 or Win 8; see how it works.
     
    D2 Ultima, Jul 30, 2015
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  5. AWeijs

    AWeijs Newbie

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    First, I apologise for the fact that I haven't replied in a long, long time. I couldn't find this forum but after an evening of searching, I found it. The problem with my ProBook has been solved. Called HP Support, they sent me a new one which had the exact same problems. I tried a fresh install of Win8, Win10 but nothing solved it. The solution was calling HP Support again. They sent me discs of Win7, the only OS for which they've got proper drivers. That turned out to be the solution; it's running like a charm again.

    EDIT: the problem with the GPU only existed when I wasn't using it, like somebody already said above... Sometimes, I'm an idiot.
     
    AWeijs, Nov 23, 2015
    #5