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    External HDD enclosure not recognised

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by mrsingh, Aug 13, 2016.

  1. mrsingh

    mrsingh Notebook Guru

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    I have an external HDD enclosure which I use for backing up

    I'm using it on my new dell precision 5510 workstation. It was working fine on one of the USB ports as I think one is more powerful than the other port so can handle power hungry devices but now the laptop doesn't recognise the external enclosure at all.

    I've tried another external HDD and USB flash drives and they work fine. I've tried another cable to the laptop from the external enclosure but nothing. Ive tried the enclosure om another laptop and it works fine

    When I plug in the external enclosure the laptop doesn't acknowledge that something has been plugged in and no sound is made. Nothing shows on disk management or on the device manager

    What can I do to fix this?

    Hope someone can help
    Thank you
     
    mrsingh, Aug 13, 2016
    #1
  2. alexhawker

    alexhawker Spent Gladiator

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    Use a powered USB hub


    Sent from my iPhone using Tapatalk
     
    alexhawker, Aug 13, 2016
    #2
  3. mrsingh

    mrsingh Notebook Guru

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    Tried a new enclosure and everything works fine now, Thanks
     
    mrsingh, Aug 14, 2016
    #3
    alexhawker likes this.