The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Dead Pixel .. How common?

    Discussion in 'Hardware Components and Aftermarket Upgrades' started by ucibob, Aug 1, 2008.

  1. ucibob

    ucibob Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    So I just received my new Asus laptop from newegg and it had a dead pixel. I'm curious how common is it to receive a laptop with a dead pixel these days. Did I just get screwed?
     
    ucibob, Aug 1, 2008
    #1
  2. powerpack

    powerpack Notebook Prophet

    Reputations:
    7,101
    Messages:
    5,757
    Likes Received:
    0
    Trophy Points:
    0
    I think you might have like 30 day no dead pixel warranty. I think Asus has that. Many MFG say a certain amount is normal but well, isn't that very self serving? I can't tell you how common but it is a real issue and does happen.

    Have tried anything to correct? And how does it demonstrate? Dead or stuck? Massaging has been known to correct. But if warranty would seriously consider using it. Then again have heard of many who returned and got same or worse back.
     
    powerpack, Aug 1, 2008
    #2
  3. K-TRON

    K-TRON Hi, I'm Jimmy Diesel ^_^

    Reputations:
    4,412
    Messages:
    8,077
    Likes Received:
    2
    Trophy Points:
    205
    massaging = rub your finger gently aound the dead pixel in a swirling motion

    I had a dead pixel appear on my dell 8500 after 6 years of use, and I simply swirled my finger around the dead pixel for a minute or so and it went away.

    If the pixel stays dead after massaging, I would send the laptop back to ASUS, or newegg and they should give you a new screen. However most screen return policies are like 7 dead pixel or more to get a screen replacement, so you may need to just send it back to newegg for replacement.

    K-TRON
     
    K-TRON, Aug 1, 2008
    #3
  4. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

    Reputations:
    7,197
    Messages:
    28,841
    Likes Received:
    2,166
    Trophy Points:
    581
    I think I have two pixel problems on about 20 notebooks that have passed through my hands in the last 10 years. The first had a pixel which was bright red, so it was quite noticeable. The second one has a pixel which stayed permanently black and it took me about a month to realise it wasn't a spec of dust.

    John
     
    John Ratsey, Aug 1, 2008
    #4
  5. RogueMonk

    RogueMonk Notebook Deity

    Reputations:
    369
    Messages:
    1,991
    Likes Received:
    0
    Trophy Points:
    55
    Dead pixels are common. I had three dead pixels (actually stuck) on my first macbook. I returned it for one with none.

    I don't know the exact numbers, but I would not be suprised if 1 in 10 laptops will get a pixel issue.
     
    RogueMonk, Aug 1, 2008
    #5
  6. makaveli72

    makaveli72 Eat.My.Shorts

    Reputations:
    1,235
    Messages:
    2,108
    Likes Received:
    0
    Trophy Points:
    55
    No u didn't get screwed IMO...it was only one right?

    Read This Thread...I asked the question on the previous page, page 9.
     
    makaveli72, Aug 2, 2008
    #6
  7. gavinh

    gavinh Notebook Evangelist

    Reputations:
    60
    Messages:
    588
    Likes Received:
    0
    Trophy Points:
    30
    Stuck pixels (red, green, or yellow) should be unstickable. There are various websites with a little flash box that just makes the pixels constantly change colour and it's been quite successful with knocking loose the pixels.
     
    gavinh, Aug 2, 2008
    #7