The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Would You Buy an 'Open Box' Laptop?

    Discussion in 'Gigabyte and Aorus' started by koolxxx, Mar 21, 2016.

  1. koolxxx

    koolxxx Notebook Consultant

    Reputations:
    0
    Messages:
    286
    Likes Received:
    8
    Trophy Points:
    31
    I saw a laptop being sold online with an Nvidia 980m that I want to buy from newegg. Its being sold as 'open box'. Is this a good idea? Would you buy it?
     
  2. John Ratsey

    John Ratsey Moderately inquisitive Super Moderator

    Reputations:
    7,197
    Messages:
    28,842
    Likes Received:
    2,172
    Trophy Points:
    581
    The majority of open box items are products which people bought and then returned because they decided that the product wasn't what they wanted. They can't be resold as new. I've saved a useful amount of money over the years by buying open box items. A few open box items might be missing something (this should be listed in the description) and it's possible that something is defective (which prompted the return but this should have gone back to the manufacturer to fix).

    Check the warranty and the return arrangements should you find the item isn't as described but it's very probable that you will be happy with what you get and the price paid.

    John
     
  3. gdmaddog

    gdmaddog Notebook Guru

    Reputations:
    2
    Messages:
    61
    Likes Received:
    20
    Trophy Points:
    16
    I have purchased laptops from Newegg as open box. My current one is the Aorus X7 Pro. It was discounted about 30% off retail. What I received was a laptop that looked like it had never been touched. Being somewhat cautious about big dollar purchases I am a member of Newegg Premier. This allows for no questions asked refunds and no restocking fees. Totally worth the peace of mind if you are about to put $2k into an open box purchase. Keep your eyes open for the highly discounted deals. Sometimes those MSI Titans go for a large discount.
     
  4. hmscott

    hmscott Notebook Nobel Laureate

    Reputations:
    7,110
    Messages:
    20,384
    Likes Received:
    25,139
    Trophy Points:
    931
    Newegg disclaimer:
    http://kb.newegg.com/FAQ/Article/1745#2

    Open Box Product
    Open Box merchandise are products that have been purchased and delivered to other customers, and then returned to Newegg. Open Box products are sold considerably under cost. Newegg tests Open Box products for basic functionality only. Due to the varying quality of products returned to Newegg, Newegg makes every attempt to supply the original accessories for Open Box products. However, regardless of what the product description says, Newegg only guarantees that you will receive the product itself, accessories may or may not be included. Bear in mind that your open box product may not contain cables, adaptors, manuals, CDs, drivers, fans, etc. Additionally, the product may exhibit cosmetic imperfections as a result of its having been previously opened. Newegg will not send you any missing accessory, even if the accessory is required in order to properly make use of all the product’s advertised functions. While Newegg does not like to discourage sales, please purchase open box products only if you know how to deal with potential missing accessories.
     
  5. batboygotoj

    batboygotoj Notebook Consultant

    Reputations:
    5
    Messages:
    123
    Likes Received:
    24
    Trophy Points:
    31
    There's no issues with open box, just like others have said as long as you make sure it's under warranty and things it should be fine.