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    Gigabyte/Aorus don't sell battery separately.

    Discussion in 'Gigabyte and Aorus' started by Cormogram, Feb 16, 2015.

  1. Cormogram

    Cormogram Notebook Evangelist

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    That's right!
    I've just got word from Gigabyte/Aorus that they don't sell the battery separately.
    According to them you have to buy the battery replacement service together.
    That's a crime in most countries.
    I've just discovered it's just a big scheme to fool customers.
    I will never buy a product from Gigabyte or Aorus.
    If you are one of the poor victims of such criminal organization I recommend you file a lawsuit against them.
    At least in the USA and UK you'll get your money back for sure.
     
  2. iglaze

    iglaze Notebook Consultant

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    Can you explain that a little more? Before saying it's a criminal service, I would like a little more clarification. After all, I don't see many people suing Apple because they don't sell batteries for their Macbook (Airs, Pros, etc.) and they force you to use their battery replacement service.

    On a Macbook, if you want a replacement battery and install it yourself, you have to buy a knock off because Apple doesn't sell it separately. I don't see what Gigabyte does that is different than what Apple does. It may be a while before we see the Gigabyte knockoff batteries (if they don't sell them already) so that we can do it ourselves.

    So what is the battery replacement service? How much does it cost? What does it do?
     
  3. Cormogram

    Cormogram Notebook Evangelist

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    Gigabyte and Aorus told me through their customer service that they do not sell the battery separately and to have the battery changed I need to take/send the laptop to the service center.
    I want to buy a new battery and they've refused to sell me one unless I take/send the laptop to be serviced.
    It's a crime!
    I can't tell you about the service because I didn't use it.
     
  4. bkvamme

    bkvamme Notebook Enthusiast

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    I don't see how this is a crime. There is not many manufacturers who actually sell replacement batteries for consumer grade laptops. If you go for a enterprise/business grade laptop (Dell, HP EliteBook, Thinkpad etc.) this is available.

    While this is a problem for newer laptops where the battery is integrated, I can hardly see how this is a crime.
     
  5. Cormogram

    Cormogram Notebook Evangelist

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    http://en.wikipedia.org/wiki/Tying_(commerce)
     
  6. iglaze

    iglaze Notebook Consultant

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    Hmm... By then strictest sense of the law, you could argue that. But then again, Apple does this with a lot of its products as I mention above. Even your link mentions Apple and Microsoft as examples of what Tying is. So you shouldn't use any of their products as well if you want to abstain from using Gygabyte products.

    I'm not saying this to argue with you or anything. I just wanted to point out that this is a very common practice. It's up to you to decide if you want to support any of those companies or not. All the big companies do this in some way shape or form.

    As for the Gigabyte/Aorus concern, I say be patient. There will be third party batteries and the like that will support your laptop of choice. For all we know, there could be one already, I just haven't looked.

    It's not the end of the world...yet.
     
  7. LVNeptune

    LVNeptune Notebook Virtuoso

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    "Some kinds of tying, especially by contract, have historically been regarded as anti-competitive practices. The basic idea is that consumers are harmed by being forced to buy an undesired good (the tied good) in order to purchase a good they actually want (the tying good), and so would prefer that the goods be sold separately. The company doing this bundling may have a significantly large market share so that it may impose the tie on consumers, despite the forces of market competition. The tie may also harm other companies in the market for the tied good, or who sell only single components."

    You are not buying a laptop to buy a battery. It doesn't fall under "tying." You absolutely do not need to purchase a battery for continued functionality of the laptop.

    Sounds like more than anything you are just upset about it. I would suspect battery replacement would be $150-200 as is most devices that use batteries. These aren't low quality batteries, they are very strong LiPo's. You could build your own battery pack as well, not too hard.
     
  8. Cormogram

    Cormogram Notebook Evangelist

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    The tying in this case is between the battery (product) and the replacement (service).
    Gigabyte and Aorus will only sell a new battery if the laptop is "repaired" in their service centers.
     
  9. Gear332

    Gear332 Notebook Evangelist

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    Sorry, but I think you're really grasping at straws here. As others mentioned, many other manufacturers do it the exact same way.

    Is your battery bad already? What are you trying to do?
     
  10. bernieyee

    bernieyee Notebook Evangelist

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    What's wrong with sending the laptop in to get the battery replaced?
     
  11. LVNeptune

    LVNeptune Notebook Virtuoso

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    Don't forget if you purchased with a visa signature card warranty is doubled up to one year.
     
  12. Cormogram

    Cormogram Notebook Evangelist

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    The first thing is I want a spare battery. I don't it replaced.
    Besides that, there's the shipping cost and waiting time: it may take days even weeks to get it "repaired".
    Now picture yourself demanding someone "expert" to replace a battery. Why don't you do it when your remote control needs more juice?
     
  13. Cormogram

    Cormogram Notebook Evangelist

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    Which warranty?
     
  14. Kent T

    Kent T Notebook Virtuoso

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    You want easily replaceable batteries and prompt repair depot service, you simply don't buy consumer or gaming brand laptops, simple enough isn't it. Gigabyte is a gaming brand, don't expect business class depot service or warranty out of one nor ease of upgrades/battery replacement.
     
  15. LVNeptune

    LVNeptune Notebook Virtuoso

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    Either/both. They are separate warranties for the same product. Your battery would be covered for 2 years and the notebook would be covered for 3 years.
     
  16. Cormogram

    Cormogram Notebook Evangelist

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    UPDATE: Gigabyte/Aorus have just offered me a bribe: a free spare new battery if I drop my pledge for lawsuit.
    I don't need it anymore because I've just returned the laptop, but for those who may eventually need it here's the precedent.
     
  17. LVNeptune

    LVNeptune Notebook Virtuoso

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    You...returned a laptop that was out of warranty? Lol. What? I'm sorry dude but your posts are seeming more and more like BS. You are posting the same garbage in multiple threads. It's getting quite annoying. You are also posting in threads completely irrelevant to your posts like some of my threads. Please, stop.
     
  18. BlueSwift

    BlueSwift Notebook Enthusiast

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    So people using Macbooks demand this or file a lawsuit? Your argument is invalid unless Apple actually sells the battery itself.
     
  19. Cormogram

    Cormogram Notebook Evangelist

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    Can you prove that my argument is invalid?
     
  20. Cormogram

    Cormogram Notebook Evangelist

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    UPDATE: Gigabyte/Aorus told me the warranty of the laptop would be voided if I replace it's battery by myself. That's illegal too.
    If I replace the battery for one of the same kind/specification they can NOT void the warranty of the laptop.
     
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  21. Gear332

    Gear332 Notebook Evangelist

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    The onus is on the person making the claim to prove that it's true, not the skeptic to prove that it's not. If I tell you that 100 feet below the surface of Mars, the planet is solid diamond, it doesn't become true just because you can't prove it's false. You linked to a Wikipedia page that very obviously shows that tying, even if that's what this is, is not illegal in all cases.
     
  22. Gear332

    Gear332 Notebook Evangelist

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    That's not illegal either. If you completely overhaul your car's engine yourself and use 100% genuine OEM parts, your engine's warranty will almost certainly be void. They can't warranty your labor. They have no guarantee that you installed it correctly or that you didn't mess up something else while you were in there. Many manufacturers have a warranty sticker that voids the warranty if the seal is broken for just such a scenario.
     
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  23. BlueSwift

    BlueSwift Notebook Enthusiast

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    Because the World's most valuable company doesn't sell integrated macbook batteries from their store or any other authorized resellers.
     
  24. Cormogram

    Cormogram Notebook Evangelist

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    You said my argument is invalid and that "The onus is on the person making the claim to prove that it's true".
    Now you have to prove that my argument is invalid.
    If you can't prove that my argument is invalid that just goes to prove that you are just as decadent as the other sell outs over here trying to make a point but having no brains, ideas, facts or even arguments to prove that I am wrong. Just prove it.

    Your argument is invalid.
    "No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer’s using, in connection with such product, any product or service which is identified by brand, trade, or corporate name." -- 15 U.S.C. § 2301(c).
     
  25. Cormogram

    Cormogram Notebook Evangelist

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    That's not a proof. Go back to school.
     
  26. downloads

    downloads No, Dee Dee, no! Super Moderator

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    Personal attacks are not going to be tolerated. Discuss whatever you want but keep is civil and stay away from name calling.
     
  27. Cormogram

    Cormogram Notebook Evangelist

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    I guess Gigabyte/Aorus brought a troop of hamsters for a "denial of service" attack.
    I don't care about Aorus. Their policy on battery is a problem though.
    It's not about the fight. I'm having such fun now though but it's really terrible to find so many ignorant people about their own rights in these days of "free" information.
    Why you call me retarted but can't prove that the crimes I denounced here are really just products of my imagination?
    Why lose your precious time posting crap about a problem that doesn't even concern you at all?
    Oh, perhaps you have something to lose if I'm right. Sales?
     
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