The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Gigabyte Aero 15X screen locking up if bumped

    Discussion in 'Gigabyte and Aorus' started by Venom57, Dec 1, 2018.

  1. Venom57

    Venom57 Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    1
    Trophy Points:
    6
    I purchased a brand-new Gigabyte Aero 15x from Newegg on black Friday. While the laptop is fantastic, I’m having some problems with the video/screen locking up if a slight bump occurs to the laptop. This can be from simply placing the laptop on a table. I’ve tried reseating the SSDs, the RAM and disconnect/reconnecting the video cable connection to the motherboard. It seems like it might be a loose connection somewhere. Are there any recommendations to try and fix this myself before sending it back?

    Im unsure how to attach a picture to this thread.
     
    Venom57, Dec 1, 2018
    #1
  2. TLCH723

    TLCH723 Notebook Consultant

    Reputations:
    3
    Messages:
    159
    Likes Received:
    13
    Trophy Points:
    31
    Just exchange it unless you need the laptop right now
     
    TLCH723, Dec 1, 2018
    #2
  3. Venom57

    Venom57 Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    1
    Trophy Points:
    6
    I do need it, and it looks like this model is currently out of stock.
     
    Venom57, Dec 1, 2018
    #3
  4. steakikan

    steakikan Notebook Consultant

    Reputations:
    22
    Messages:
    245
    Likes Received:
    20
    Trophy Points:
    31
    I would recommend exchange it too, seems like non user repairable.
     
    steakikan, Dec 1, 2018
    #4
  5. Venom57

    Venom57 Newbie

    Reputations:
    0
    Messages:
    8
    Likes Received:
    1
    Trophy Points:
    6
    Sending it back to Newegg, despite them being out of stock. Very unfortunate as I really liked this laptop. Maybe ill wait until the 20XX cards are in next years laptops.
     
    Venom57, Dec 1, 2018
    #5