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    Aero 15 v8 - Connecting via TB to Apple TB Display?

    Discussion in 'Gigabyte and Aorus' started by ben1000, Jun 3, 2018.

  1. ben1000

    ben1000 Notebook Enthusiast

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    Howdy...

    I have an Apple TB display, and I can connect to it just fine with 2 other laptops from HP and Asus, but when I try to connect with my new Aero v8, the system pops up the "New Thunderbolt Device" window and detects the display, but says 'not connected' and nothing shows up...

    Any idea how to fix this issue? I do notice the Intel TB drivers on the Aero are newer than on the other 2 computers, but I can't find a way to 'downgrade' the intel drivers. Even deleting them from the device manager doesn't seem to help...

    I'd love to use this display with my new Aero... Can anyone help?

    Best,

    Ben
     
    ben1000, Jun 3, 2018
    #1
  2. Support.2@XOTIC PC

    Support.2@XOTIC PC Company Representative

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    First, to clarify are you using any adapters or cabling to connect?
     
    Support.2@XOTIC PC, Jun 5, 2018
    #2
  3. ben1000

    ben1000 Notebook Enthusiast

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    Thanks for the response... I'm using the Apple TB3 to TB2 adapter, and then straight into the monitor's TB2 Connection.... Same way I have used it successfully with my other laptops...

    Appreciate any help you can offer...

    Best,

    Ben
     
    ben1000, Jun 7, 2018
    #3
  4. Mastermind5200

    Mastermind5200 Notebook Virtuoso

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    I believe it is an Apple issue, as I tried using the same display through display-port and it didn't work
     
    Mastermind5200, Jun 7, 2018
    #4
    Support.2@XOTIC PC likes this.
  5. Support.2@XOTIC PC

    Support.2@XOTIC PC Company Representative

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    Would not be surprised. Would not be the first instance of something like this :nah:
     
    Support.2@XOTIC PC, Jun 7, 2018
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  6. g85222456

    g85222456 Company Representative

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    Should be the problem of the TB3 to TB2 adapter. Connect it with mDP may work
     
    g85222456, Jun 20, 2018
    #6