Aero 15 X w/ 1070 Max-Q

Hey thank you for the help. I ran it and got this. Yes I am updating using smart manager. I have the most recent drivers according to gigabyte smart app. Here are the logs. It's not letting me upload the entire log from my notepad for some reason. This was at the top
2018-07-14 00:34:09, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2018-07-14 00:34:09, Info CBS Failed to create open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2018-07-14 00:34:09, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
2018-07-14 00:34:09, Info CBS Session: 30677829_224566754 initialized by client WindowsUpdateAgent, external staging directory: (null), external registry directory: (null
2018-07-14 00:34:09, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2018-07-14 00:34:09, Info CBS Failed to create open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2018-07-14 00:34:09, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
2018-07-14 00:34:11, Info CBS WU creates the package, AppID:UpdateOrchestrator, UpdateID:{3EFEB896-4BF3-42C2-8D96-36D7457CAC00}, revision: 201
2018-07-14 00:34:11, Info CBS Session: 30677829_245819006 initialized by client WindowsUpdateAgent, external staging directory: (null), external registry directory: (null
2018-07-14 00:34:11, Info CBS WU creates the package, AppID:UpdateOrchestrator, UpdateID:{E2C6CEE3-608F-4954-8D2E-F4D2251613C3}, revision: 201
2018-07-14 00:34:11, Info CBS Session: 30677829_245819007 initialized by client WindowsUpdateAgent, external staging directory: (null), external registry directory: (null

 

Great, it says that it correctly repaired the corrupted files. Hopefully, the errors are fixed right now! If the problem isn't fixed, let me know! And I'll gladly help you!

Have a nice day!

 

Thanks again!

 

has anyone had issues with their wireless adapter? I have the Intel-9260, and when under a load the wifi will just cut out. It will show that its connected to the network but I will not have internet. It can be solved by just disconnecting and reconnecting to the wifi. Kind of annoying, and a big problem midgame. Windows event viewer shows error 13: "The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly."

Any ideas? Drivers/bios are up to date. All stock drivers, no gigabyte smart update stuff.

 

we haven't tested 9260 internally..... actually for wifi adapter it's not something just plug & play. All parts including mechanical, PCBA, cable, placement needs to be considered. My personal suggestion is that maybe try to update the Intel ME driver through Smart Update

 

How can you stop throtteling in battery mode? Even uninstalling smart manager and using throttlestop doesn't help. With smart manager the CPU doesn't go over anything beyond 1.5Ghz on load. Without smart manager and setting Max. CPU Performance to 100% on battery in my energy profile made it go up to around 2.2Ghz on battery. But sometimes I don't care the battery usage and want full and unthrottled CPU Clockspeeds. And I did test that when I had the Razer Blade 15, this didn't throttle so much on battery by default.

Currently I only use throttlestop for undervolting as it is easier to load at windows startup with a predefined undervolt of -0.150mV. But any other setting doesn't seem to effect anything.

 

Unfortunately the BSOD problem is happening again. Same problem. I really don't know what is going on with gigabyte software. Help would be appreciated. Posted the logs one page back. Here is the sfc scan you asked for
https://www.dropbox.com/s/22tq74iv2rz7ahc/CBS.log?dl=0

 

I also have shift key issues. Doesn't work a lot of the time

 

So, you have tried uninstalling all network drivers from devicemanager, and reinstall them after a reboot?

Are your running, or have you been running any antivirus programs other than Windows Defender?

 

I haven’t tried uninstalling all network drivers. Is this the issue based off my logs? Do I need the replacement/same drivers installed in a folder so I have WiFi after deleting the old ones? I’m running Malawarebytes and Avast. I’ll try disabling them. I’m not sure that’s the problem though. Thanks again for the help! Ugh it really shouldn’t be this complicated on $2500 plus laptop.

 

Damn, that is what im afriad of. I just sent my pc back to HID for inspection and replacement.

Hopefully the replacement will be resolved, or i guess i need to just return the laptop and wait for something better.

 

I haven't noticed issues with my shift key, but my D key requires like twice as much force to register. Didn't think it would be that big of an issue, but apparently I have a lighter touch when gaming than I thought... I sent a video of the problem to HID, waiting to hear what they say. I'm hoping the problem just goes away with some wear-in. Other than the keyboard the computer feels great, and I really don't want to send it in after waiting almost two months for it to ship in the first place.

 

Out of curiosity, did you test with the Killer 1550 internally? Apparently the Killer 1550 and Intel 9260 are the same chip, built by Intel and designed in collaboration with Rivet networks. Might try getting one of those instead if I can't fix the 9260, but it could have the same problem.

source: https://www.anandtech.com/show/1217...-networks-launches-the-killer-wirelessac-1550

 

It's quite hard to toubleshoot these issues.

I honestly think it's the antivirus software that is causing a conflict. I would advise you to remove them from your computer, to see if the error still occurs.

Make sure you do enable windows defender to keep your device secure.

I think we'll find out quite fast if this causes the issue or not.

 

I was messing around with disabling it, but I’ll try an uninstall as well. Thank you

 

Man i should have taken a video also.
I agree it's just so frustrating that this happens on something that you have been waiting for.

 

we haven't tested 1550 as well....but now we have some talk with them to see if we could put something new (ex. 9560) in the next-gen product

 

I know you already sent your machine in, but I just noticed that my D key is actually mounted physically higher than my other keys. That is, its raised off of the keyboard higher than the other keys. So its probably just an alignment/tolerance issue for that specific key during manufacturing. I've noticed there are some other tolerance issues as well, like with trackpad alignment and port alignment.

 

Curious if anyone has any issues after performing the P65Q update on the original Aero 15x. Everything runs pretty perfect on the laptop and not sure I want to update if it means issues will arise.

Thoughts? Experiences?

Thanks!


Sent from my iPhone using Tapatalk

 

Just an FYI for any potential Aero owners, DO NOT BUY THIS LAPTOP. It checked off all MY boxes, but is plagued with software issues and BSOD'S. I really wanted to like this laptop. It's the only one with a solid battery life. Unfortunately that's about it. Everything else is absolutely HORRIBLE. The entire performance is super buggy and now I can see why this thread isn't that populated. I MEAN FOR $2500 plus THERE SHOULDN"T BE THIS MANY ISSUES. THE FACT THAT THE SHIFT KEY IS UTTER GARBAGE SUCKS AS WELL. THANK YOU FOR MAKING ME LOSE TWO HOURS WORTH OF WORK WITH RANDOM BSOD BECAUSE OF GOD KNOWS WHAT. Back to Razer I guess. Did you guys want to use this laptop for printing by any chance? Well that doesn't work either. #BASIC And Smart Update had me update, then it's saying I'm not at the right driver version and has the previous update WTF

 

Was it the same BSOD as the previous ones?
I've also had very buggy experience with this laptop, sadly. It is a huge deal if you can't trust your tools. Right now my system works quite well, i've done a clean install of windows and only let windows and smartupdate update my drivers. No releases directly from intel or nvidea etc, even if their versions are the latest. Because that ***** up my whole system. But now it's doing good.

It is really frustrating this way indeed, I totally agree with you! And, Gigabyte should really get this right, 3 generations of laptops that are not stable, and that for this money is not acceptable!

 

That is unfortunate. I'm really trying to like this machine but the fact that even the keyboard doesn't function correctly is infuriating. My wifi card crashes any time I play a game on AC wifi. That said, I haven't had a single BSOD yet, *knocks on wood*, and I did a clean install windows right out of the box. I ignored gigabyte for nearly all of my updates, so straight to intel and nvidia for most things. Once everything was installed, I got fusion/smart update/smart manager just so I could use my fn keys to change fan/brightness/volume.

My last machine was a sager, and the source of all my crashes were actually the garbage control center utilities from them. Oh your graphics card driver? Thats actually because of the control center. Whats that? you touched your touchpad with a mouse plugged in and it instantly crashed your machine? Still because of the control center. So with this machine I'm running on the same assumption that stock windows is best windows, and only the oem "features" cause instability. I've also noticed that OEMs like clevo/sager and gigabyte love to ignore default windows behaviors and instead write their own methods. For instance, why do I have to have some garbage overlay telling me display brightness when there was already a slider built into windows for that? Its little oversights like that, that can cause major instabilities. For my old laptop, the community here found a registry value to basically strip the power from the utility while preserving the use of the fn keys. Fixed all the issues.

 

Thanks MaanKaas for all your help! Unfortunately it's something else now. The laptop is just super buggy and randomly BSOD'S. I don't think it's the same issue although the same error code pops up. I've only been using smart update and windows too. This Laptop just F****** blows. I can't believe it's this buggy

I keep getting random stutters/audio loss while gaming as well. That sounds about right for Sager lol. I'm glad there are others and it's not just my unit at this point. They really need to fix this stuff. I went the same route as you except I used smart manager for all the updates and windows automatically did the others

 

The printing to PDF seems like a software issue and probably can blame Microsoft for that one. Who use edge? Also, there are many reasons for a blank page. Maybe the website is poorly written, edge didnt render it properly,
Windows like to install drivers for you. So it found and install a newer version of the wifi. Official drivers, as @g85222456 mentioned, had tested by gigabyte to ensure that everything will work

 

It's actually a software issue on GIGABYTE. It does it on any page I visit with either browser. I use edge when on battery power, because it's about 20-30 percent more efficient. I have chrome for when I'm plugged in. If you need to be portable which is the point of this laptop, edge is the way to go. Did you even look at the picture? The update is rolling backwards. I updated through smart update and now it's glitched

 

It still seems like a window problem. Did you do a fresh install of windows?

I have the same thing. I did a fresh install and install all the driver from gigabyte website. Then windows updates and saw that it install intel wifi driver.

 

Yes, about a week ago. Do you have an Aero laptop too?

 

Ah that's all so dissapointing.
Also, is your power plan on Battery Saver? Because, for my laptop it is almost not usable on Battery Saver, and super slow and buggy. When I'm on power I use High Performance, and on battery I use Balanced and never go lower than Better Battery (within Balanced mode).

 

I'm using balanced in smart manager and balanced on Windows. Just double checked. Lol I had slight hope for a second there. Dam it. I generally use Balanced Mode

 

Slightly off topic, but do you know what gigabytes software is doing differently from windows? I don't see much of a reason to change things separately from how windows controls power settings, except for maybe a fan curve.

 

Nothing much really, the only thing Gigabyte's software does is turning on/off powerplans, but they are ran by windows. The fans are indeed controlled by Gigabyte's software and react to the temp. sensors.

Darn it! Doesn't make it easier! Hahaha.
Just really make sure that when you click on the battery in the taskbar, the slider isn't at the lowest setting. I really wished your device just worked properly. As far as that's possible honestly hahaha..

 

I did that as well! The slider is on better performance. I wish it worked properly too. It has such a better battery life than the Razer did, but I can't deal with all these issues. The cost difference between the 4k version of this and the Razer are huge too. I guess now I know why

 

Had some really annoying issues with my laptop yesterday, had a power cut so was using it in battery mode.

Had several blue (smiley) screen of deaths to do with VIDEO_DXGKRNL_FATAL_ERROR which I'm guessing was an issue with the Nvidia or Intel drivers? I'll try cleaning them off and reinstalling the ones from Gigabyte rather than latest.

Also some REALLY annoying issue where the keyboard just types random characters, like the character map is completely wrong. But checking in Windows it was still set to English UK, and if I plugged in an external keyboard it worked fine. If I rebooted it would work fine sometimes when at the login screen but then be broken once I'd logged in, but sometimes it was also broken at the login screen.

I have no idea if that is a hardware issue or not, but it was very frustrating as I couldn't even try and Google the problem as I couldn't type

 

Try resetting the mapping in the gigabyte fusion software

 

You probably figured it out searching by now...but I read that it's due to where the LED position is in reference the cap of of the key. It was designed that way...I think there's another key that is also like this. Drives my OCD up the wall too.

 

If you look at the text for your left shift key, the text is essentially aligned to the left of the key. On the right shift key the text appears to be centered. My guess, their internal CAD model uses the left shift key in both places, so the guy that placed the LED for the right shift key was assuming the incorrect text alignment. source: I'm a mechanical engineer and this happens way too frequently. "It works in CAD" the official motto of mechanical engineers everywhere.

 

Can anyone tell me whether this model can take 2x m.2 SATA drives or is the primary drive Nvme only? I've seen one mention of this and Hidevolution don't offer a SATA for the first drive but I can't find confirmation elsewhere.

 

One slot can accept sata or nvme, the other is nvme only

 

And the preinstalled one is in the NVME Slot only and the other free one is the NVME/SATA Slot.

 

Is the aero 15x quiet when idle? I understand it is noisy when under load or playing games, but i was wondering wether the fans are working when doing smaller tasks like web browsing and watching youtube videos etc.

 

Yes, you can turn down the fans using the smart manager app on the desktop. It comes with the computer. They're silent. You wouldn't hear them at all

 

Thanks for the reply

 

I'm thinking about getting this laptop for general use, such as school and gaming, in fact, this would probably become my main and only PC. Are there any laptop retailers that will check for keyboard chatter? And does LM make that much of a difference on this laptop?

 

more detailed power management and fan curve matrix through Smart Manager

 

My personal recommendation is Amazon. They have the best in class return policy. You can just return it the day of if there is keyboard chatter and have a new one the next day. I would keep track of in stock. It could easily be your main PC. I wouldn't worry about liquid metal. It already runs pretty cool with a proper undervolt. I have this laptop fyi

 

It seems like there's lots of issues with the keyboard. I mean, it's 2018, how is this hard to get right? If I do decide to go with the Aero 15X, I will use Amazon so I can return it if it has major issues.

 

I absolutely agree. For the price we are paying it's utterly ridiculous. Definitely a widespread issue. Thankfully my left shift key is the only thing that doesn't work unless I push down with a little extra pressure. I wouldn't worry much about it if you are purchasing from Amazon

 

Hold up homies, I'm looking to get a new laptop for school and this laptop fits all my goodies besides lack of usb-c charging and 2-in-1 touch and pressure sensitive pen.

Someone please break down the problems that I should be looking for in this laptop if I decide to purchase it please, this thread is mad long and hard to follow.

What should I be testing and how when I get my new laptop to make sure everything is fire? Thanks boys.

 

I had such high hopes for this machine. Got back from vacation today and had the 15X v8 delivered to the UPS store (purchased from Amazon) so I could get it on the way back from the airport. Love the weight and build quality of the machine (though they weren't kidding when they said some of the edges feel a bit on the sharp side). To me its a much more acceptable build quality than the two MSI GS65s that I've tried using at Best Buys. I assume that no matter what build of the GS65 its still going to have that creaking bendy feeling that drove me crazy at the store. (just from resting my palms on the palm rest while typing, not even trying to squeeze or apply pressure).

Unfortunately I already feel like I'm going to be sending the 15X back after about an hour of use. I didn't realize how the keyboard layout would annoy me. Its the condensed layout due to the addition of the 10-key. I don't use a ten key on my full sized keyboard so I don't need one on a laptop for travel. having my home row off center and so condensed threw off my typing so much that I could touch type anymore. Even just entering in my email address in online forms was a chore and every time I tried to hit backspace, my fingers naturally hit the numlock key instead.

It was beautiful trying to play Overwatch on it for a couple matches. I've never used a 144hz display before so I can see why more avid gamers swear by it. On Ultra I was mainly keeping to around 110 FPS at the native FHD resolution. Only needing to hit WASD for the game, the keyboard didn't bother too much at all except that I seemed to have the issue I've not read others having... unless I shifted my finger significantly, my presses of the Escape key didn't register. I was only getting like a 25% success rate at getting menus pulled up by hitting escape while trying to set up the game and adjust settings.

I feel like I've gone from being Goldilocks, trying to find the perfect light gaming/productivity laptop to feeling like Diogenes and wondering if it even exists. I guess next step is either waiting for Razer Blade 15s to come back into stock or else just giving up on a 1070 laptop and accepting that I have a desktop for real gaming and on the road I can just settle for a 1050 or 1050ti level of performance.

 

hello
i play rainbow six fps full load 130 with low setting wtf Dave told 147 ultra setting ??? bad review
any one play rainbow six ??